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Troubleshooting Guidelines
SYMPTOM
• Make sure the AC adapter is plugged into a working
If the filter does
electrical source. Also make sure that the AC Adapter Jack is
not start. . .
inserted fully into the plug on the back of the Waterfall Globe.
• Unplug and remove the filter holder. Grasp the bottom
of the filter and pull downward, to remove the pump.
If the filter still
will not start. . .
• Remove pump cover and use Needle Nose Pliers to remove
impeller. Remove any material that may have twisted around
the impeller shaft. Reassemble the pump and place it back
on the Glass Globe.
• Make sure that the AC Adapter is plugged into an electrical
If the LED Light
source. Check to make sure that the AC Adapter Jack is
won't turn on. . .
inserted fully into the plug on the back of the Waterfall Globe.
LIMITED WARRANTY
Within one year from the date of original
purchase, we will repair or replace, at our option,
any Waterfall Globe which is deemed defective
in workmanship or materials. This includes: Glass Globe,
Base with LED Light, AC Adapter, Filter Housing
and motor. If the Waterfall Globe is found to be defective, and
has not been modified, damaged or misused, please return the unit with a copy of the receipt
and proof of date of purchase:
Call (800) 526-0650 for return authorization and shipping address.
Damage or injuries resulting from improper installation, negligence or misuse are expressly not
covered by this warranty. Incidental or consequential damages are specifically excluded.*
Fish loss, personal injury, property loss or damage resulting from use of these products are not
covered by this warranty. Incidental or consequential damages are specifically excluded.*
This warranty gives you specific legal rights. You may also have other rights which
vary from state to state.
* Because some states do not allow the exclusion of incidental or consequential damages,
this exclusion may not apply to you.
Copyright © 2012 Tetra Holding (US), Inc.
3001 Commerce Street • Blacksburg, VA 24060-6671, U.S.A.
www.tetra-fish.com • 800-526-0650
® Registered Trademark of United Pet Group, Inc.
or one of its subsidiaries.
COMMENTS/SOLUTION
IMPORTANT:
Always unplug the LED
Waterfall Globe before
inspecting or beginning any
maintenance procedures.
12/11 P/N 29276-975 REV. A
LED
For Op
1
2

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29008-300