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Problem
Possible Cause
New burner may have residual
manufacturing oils
Flame is yellow or
Spider webs or inset nest in burner/venturi
orange
tube
Poor alignment of valve to burner/venturi
tube
High or gusting winds
Low on LP gas
Flame goes out
Excess flow valve tripped
Flashback (fire in
Burner and /or burner/venturi tube is
burner/ venturi tube(s)
blocked
Flame seems to lose
Ice has built up on the outside of the
heat when burning
LP gas tank because the vaporization
in cold weather
process is too slow.
temperature below 50°F
All manuals and user guides at all-guides.com
15
TROUBLESHOOTING
Prevention/Cured
Burn outdoor fire pit for 15 minutes and inspect.
Clean burner/venturi tube
Ensure/burner/venturi tube is properly engaged
with valve
Do NOT use outdoor fireplace in high winds
Exchange, refill or replace LP gas tank
Refer to "Sudden drop in gas flow or reduced
flame height"
Clean burner and /or burner/venturi tube
1. Turn LP gas tank valve "OFF" .
2. Turn the control knob to "OFF".
3. Replace with a spare LP gas tank.
4. Reconnect LP gas tank per "Installing LP gas tank"
section.
5. Follow "Checking for leaks" section.
6. Light outdoor fire place per "Lighting" section.
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