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Troubleshooting
PROBLEM
Machine will not work
when switched ON.
Motor appears to stall
when juicing.
Pulp is too wet and
insufficient juice is
produced.
Juice sprays out of
spout.
Juice drips out of
spout immediately
after juicing.
Machine vibrates
excessively.
Juice leaks out the
side of the pitcher
when pouring.
Juice leaks onto the
motor base when
removing the juicing
bowl for cleaning.
12
PROBABLE CAUSE/SOLUTION
• The locking arm may not be correctly engaged. Check to
see if the locking arm is in its proper position. Refer to
page 6.
• This machine is equipped with motor overload protection.
If the motor stops during operation due to overheating,
unplug and allow it to cool down for 15 minutes. Plug
machine back in after 15 minutes to resume normal
operation.
• The juicing action may be too vigorous. Try slower juicing
action by pushing the food pusher down more slowly.
Refer to page 7, Step 3.
• Wet pulp can build up under the juicer cover or pulp
container. Turn unit OFF (O) and unplug. Empty the pulp
bin; then clean juicer cover and strainer basket.
• Try a slower juicing action.
• Turn OFF (O) and unplug. Remove strainer basket and
clean mesh walls with a fine brush. This will remove excess
fiber buildup which could be inhibiting the juice flow. Refer
to pages 9 and 10.
• Try a slower juicing action by pushing the food pusher
down more slowly. Refer to page 7, Step 3.
• Make sure the juice pitcher with lid is placed under the
spout.
• With motor on, raise and lower food pusher in feed chute
several times. The action forces remaining pulp and juice
out of juicing bowl.
• Buildup of pulp in mesh of strainer basket. Turn unit OFF
(O) and unplug. Clean strainer basket. Refer to pages 9 and
10. If machine vibration continues after cleaning, this could
be a sign of a damaged strainer basket. Call our toll-free
customer service number to order a new strainer basket.
• The pitcher may have been overfilled. Do not exceed the
MAX fill line.
• Before removing the juicing bowl, tilt the spout into the
juice pitcher to empty any residual juice.
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