PROBLEM
POSSIBLE CAUSE
POSSIBLE SOLUTION
Cleaner won't run
1. Power cord not firmly plugged into outlet. 1. Plug unit in firmly.
2. Blown fuse or tripped breaker.
2. Check fuse or breaker in home. Replace fuse/reset
breaker in home.
3. Needs service.
3. Visit our website at www.hoover.com or call
1-800-944-9200.
Cleaner won't pick-up or
1. Dirty Water Tank is not installed correctly.
1. Check placement of Dirty Water Tank in base of cleaner.
low suction
2. Dirty Water Tank is full.
2. Empty Dirty Water Tank.
3. Dirty Water Tank is clogged.
3. Clean Dirty Water Tank.
4. Air path is clogged.
4. Remove Hose and Flush out with Clean Water.
Water escaping from
1. Dirty Water Tank is full.
1. Empty Dirty Water Tank.
Cleaner
2. Dirty Water tank is not installed correctly.
2. Check placement of Dirty Water Tank in base of cleaner.
3. Solution Tank not installed properly.
3. Review "Getting Started" for Solution Tank Installation.
Cleaner won't dispense 1. Solution Tank is empty.
1. Fill Solution Tank.
2. Solution Tank not installed properly.
2. Review "Getting Started" Solution Tank Installation.
3. Needs service.
3. Visit our website at www.hoover.com or call
1-800-944-9200.
Hose nozzle will not
1. Air is trapped in the pump and hose.
1. Turn on the cleaner. If hose does not spray, prime the
spray after filling the
pump by lowering the hose down to the floor and hold
Clean Water Tank or
the trigger for up to 1 minute.
Solution Tank Container.
Motor noise becomes
1. Dirty Water Tank is full.
1. Empty Dirty Water Tank.
high-pitched
2. Dirty Water Tank is clogged.
2. Clean the Dirty Water Tank.
3. Air path is clogged.
3. Unclog air path.
4. The float in the Dirty Water Tank has been
4. Review Cleaning the Dirty Water Tank.
activated.