Troubleshooting - Heston Blumenthal Everdure HBG2GUS Instructions De Montage

Assembly, Operation & Maintenance Instructions
12

TROUBLESHOOTING

Burner will not ignite when using the igniter:
Cylinder valve is not on Turn cylinder valve on
Cylinder is empty Replace with a full cylinder/bottle.
Igniter is not sparking Remove grill/plate and visually check the electrode for a spark. Check that the cables to ignition point, or from the valve to the chassis have not
broken or disconnected. Also check the alignment of the sparker. If there is no spark, contact service provider.
Injector is blocked Clean injector with a toothbrush. Do not drill out or use wire. Do not remove injector. Contact service provider.
Burner flame is erratic:
Burner is blocked Remove cooking surface and check burner for obstruction. Clean ports.
Flame is burning inside Turn off burner, allow to cool and re-ignite as per instructions.
burner (hissing sound)
Regulator is faulty Contact service provider.
Injector is partially blocked Clean injector with a toothbrush. Do not drill out or use wire. Do not remove injector. Contact service provider.
Gas is leaking from connections:
Connections are loose Tighten loose connections (do not over-tighten) and leak test under pressure with soapy water solution (page 7)
Hose has deteriorated Contact service provider - replace.
Gas valve is faulty Contact service provider
Threads are damaged Contact service provider