Conceptronic CM3S Manuel De L'utilisateur page 29

ENGLISH
Use the tips below for troubleshooting when your CM3S is not working properly:
The Power LED doesn't light up:
• The power supply is not connected to the CM3S. Reconnect the power supply to the CM3S.
There is no activity on the display:
• The CM3S is in standby state. Press the ' ' (1) button on the remote control to activate it.
• The Wrong input source on your TV is selected. Change the input source.
• The Wrong video system is selected. Press the 'Output' (19) button on your remote control to switch
video system.
• The Video cable is not connected properly. Check if the Video Cable is connected correctly.
When the unit is turned on, only a 'bling' sound can be heard, but no menu is shown:
• The Wrong video system is selected. Press the 'Output' (19) button on your remote control to switch
video system.
• The Video cable is not connected properly. Check if the Video Cable is connected correctly.
There is no sound:
• The Audio cable is not connected properly. Make sure the cable is connected correctly to your TV or
amplifier.
• The CM3S is connected with an amplifier, but the amplifier is turned off. Turn on the amplifier.
• The audio stream of the MPEG2 or VOB file is invalid. Press the 'Audio' (7) button on the remote control
to adjust to the proper audio stream.
• The Mute function is on. Press the 'Mute' (28) button on the remote control again to cancel mute.
• The CM3S is functioning in Fast Forward or Fast Rewind mode. Press the 'Play/Pause' (17) button on the
remote control to return to normal playback.
The display is distorted:
• The CM3S is functioning in Fast Forward or Fast Rewind mode. Press the 'Play/Pause' (17) button on the
remote control to return to normal playback.
• A PAL movie is played at NTSC mode or vice versa. Press the 'P/N' (37) button on the remote to change
the display settings.
When pressing the 'Slide' button, the system freezes:
• There are too many photos or music in the current folder. It will take a long time to start Music-Slide-
Show. Please wait for playback.
The Remote control doesn't work:
• Point the remote control to the CM3S receiver in about ±30 degrees and directly.
• Use the remote control in the range of 5 meters.
• The remote control batteries (AAA) should be replaced.
The subtitles of the played movie are not displayed:
• An AVI file is played, but the subtitle file contains a different filename. See chapter 8.1 how to display
the subtitles.
When trying to play video, the message "CODEC NOT SUPPORTED" is displayed;
• The movie file is created with a not-supported codec for the CM3S.
Refer to the website, www.conceptronic.net for a list of supported codecs for the CM3S.
11. Tips & Troubleshooting
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