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13
Service
▪
after 250 hours of work, bring your core drill to a
CARDI authorized service centre for periodical
check;
▪
any core drill repairing must be carried out by
CARDI authorized service personnel only. Ask your
dealer for the list of the CARDI authorized service
centres;
▪
your machine's serial number is stamped on the
machine or printed on the data plate as shown in
figure 10;
▪
use original CARDI spare parts only.
Warranty
Your product is under warranty for 12 months. This warranty
is against faulty workmanship, flaws material and design
problems.
The
warranty
replacement, manpower needed for replacement and
wearing materials such as oil and lubricants if intact before
the repairing operation. The warranty doesn't cover the
replacement of:
▪
components of the product replaced or modified by
people not authorized by CARDI;
▪
components
damaged
suitable use or overloaded;
▪
components of products from which safety devices
have been removed;
▪
worn wearing parts replaced during repair.
This warranty does not apply to products that have been
damaged by carelessness like water entering the core drill,
lack of periodic cleaning and maintenance, damage of the
threaded components or the spindle etc.
The life of wearing parts is variable depending on the
working time and the kind of work they are used for.
Examples of wearing parts are: cables, switches and plugs,
brushes, commutators, clutch plates, ball and roller bearing
not in oil, sealing rings, transmission spindles, filters, etc.
If during repairing under warranty, a wearing part is worn
and this can affect the safety and the operation of your
product, the customer is asked to pay for the replacement of
these components not under warranty. If the customer
refuses this, no repairing operation will be carried out.
The warranty covers free replacement of components which
are defective due to wrong manufacturing or assembly, if the
product is brought to an authorized service centre and if:
▪
a purchasing document for the product is shown.
Valid purchasing documents are invoices or
delivery certificates;
08-2021
covers
free
components
by
carelessness,
not
▪
maintenance operations have been carried out
every 250 working hours, replacing the worn
wearing parts;
▪
no unauthorized people have serviced the product;
▪
the product has not been misused and it has been
used accordingly with the directions given in this
user manual;
▪
all safety directions have been followed.
Your CARDI product is not under warranty if:
▪
the product has been serviced by people not
authorized by CARDI.
▪
damage
is
due
carelessness. Dents due to drops or strokes will be
considered evidence of carelessness;
▪
damage has been caused by mechanical or
electrical overload;
▪
damage has been caused by water, mud or any
other liquid entering the product.
When your product is under warranty, in some cases, for
example if the CARDI authorized service personnel think the
repairing is too expensive to be carried out, the free
substitution of the product is possible. In addition, the
substitution under warranty is provided after two fruitless
reparation attempts and after the authorization of a CARDI
service manager. In case of substitution, the customer is,
usually, requested to pay for the worn wearing parts of the
product that has been replaced.
User-replaceable components
No components of the CARDI product can be replaced by
the user. Replacement must be carried out by CARDI
authorized personnel only.
CARDI service centres - Address list
Ask your dealer for a CARDI service centres address list.
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For the list of contents refer to the Spare Parts List, specific
for your model, located in the package together with this
manual.
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