Troubleshooting - Tripp-Lite B118-002-UHD Manuel De L'utilisateur

Installation
3 Connect an available Output port on the splitter to the HDMI input
port of your display.
Note: The length of the HDMI cable connecting the splitter to the display
must not exceed 23 ft. (7 m).
4 Repeat step 3 for the remaining Output ports on the splitter.
5 Connect the included power supply to the splitter, then plug it
into a Tripp Lite Surge Protector, Power Distribution Unit (PDU), or
Uninterruptible Power Supply (UPS).
Turn on the power to the HDMI source, splitter, and displays.
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Troubleshooting

If you are unable to obtain an acceptable image after following the
installation instructions, try the troubleshooting tips below:
Press the reset button on the splitter to reset the signal being
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sent to the connected displays.
Note: The B118-002-UHD does not feature a reset button.
Is the external power supply that came with the product
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connected and plugged into a working power source? For
the product to function properly, it must be connected to and
receiving power from the external power supply.
3 Was the power to the connected devices turned off prior to
installation? If not, restart them.
What resolution are you trying to obtain? Tripp Lite's UHD
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4Kx2K HDMI splitters are tested to support video resolutions up
to 3840 x 2160 @ 24Hz and 30Hz, at 36-bit Deep Color
(12 bits per channel).
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7/31/2017 12:24:18 PM