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I cannot hear music in the headset
- ensure that the headset is connected to your bluetooth
enabled device .
- you may have been out-of-range (10 meters) to your bluetooth
enabled device or the headset might have experienced an esd
(electrostatic discharge) incidence . Press the multi function
button to re-establish the bluetooth audio link .
- Increase the volume on your device .
- make sure that the Jabra HaLO is charged .
The music I hear sounds very poor
make sure the other device supports bluetooth 1 .1 or higher
including the advanced audio distribution Profile (a2dP) for
music streaming .
If the above procedure did not help then it is possible that your
phone is using the stereo audio connection in a different way . you
can enable this mode on Jabra HaLO by performing pairing in the
following way:
- remove the bluetooth connection to Jabra HaLO on your phone
- make sure the headset is on (un-folded)
- Press and hold the answer / end button for more than 5 seconds
until the both display icons are solid blue and solid Orange
- Go through the regular steps in pairing the headset to a
bluetooth device .
be aware that standby time of the Jabra HaLO can be lower when
using this pairing .
need more heLP?
1. Web:
www .jabra .com/nasupport
(for the latest support info and online user manuals)
2. Phone:
1 (800) 327-2230 (u .s)
1 (800) 489-4199 (Canada)
Jabra HaLO
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