Troubleshooting; Troubleshooting Chart; Storage - Hama 00054810 Notice D'utilisation

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Troubleshooting

Troubleshooting chart

Before sending the device to customer service, use the following table to check whether
you can remedy the problem yourself .
Error
Power control indicator
does not light up
Remote control does not
work
No picture is displayed
on the TV screen
No sound can be heard .

Storage

If you do not intend to use the device for a longer period of time, switch off the device,
disconnect it from the power supply and keep it in a clean and dry location without direct
exposure to sunlight . Remove the batteries from the remote control .
60
Possible cause
Network not connected
correctly
No voltage from the mains
socket
No fault detected .
Pointing the wrong way
Too far away
Batteries empty
Cable not connected cor-
rectly
Wrong input signal selected
for the television
You have set an excessive-
ly high output resolution .
Volume set to 0 .
Sound output has been
switched off .
Troubleshooting
Remedy
Make sure the power adapter
is plugged into the mains
socket and connected to the
device .
Check the fuses .
Contact customer service .
The remote control is not
pointing towards the device .
Ensure that the remote control
is not too far away from the
device .
Change the batteries in the
remote control; pay attention to
correct polarity when inserting
the new batteries!
Ensure that the interface cable
is properly connected to the
correct output or input of the
device and the correct input of
the TV device .
Switch your television to the
correct AV input .
Change the output resolution .
Increase the volume of the
device or the TV device .
Switch sound output on .
Internet TV Box