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Warranty

Keimling Naturkost GmbH offers a special warranty on all parts of the FreshLife
warranty provisions and the claims resulting out of the Produkthaftungsgesetz [Product Liability Act] remain unaffected Any claims
of the buyer to subsequent performance and compensation of damages for defects also remain in place, providing the corresponding
prerequisites are fulfilled
1. Warranty period
The warranty applies to all parts of the FreshLife
event of private use
2. Scope of the warranty
The warranty covers material, structural and manufacturing defects providing that the defect was present upon delivery and the
buyer handled the device properly The warranty includes either free-of-charge repair, replacement of the defective part(s) or the
replacement of the entire appliance with an equivalent one Keimling Naturkost GmbH may select in which form it wishes to rectify
the defect at its discretion
3. In case of warranty
In the event of a malfunction/defect, the service centre must be promptly informed (by phone (see notice under item 7) or in writing
via e-mail or fax) and the problem must be described in detail to the service centre before sending in the device If the problem
cannot be resolved in this way, the entire device, which has been thoroughly cleaned* (see notice under item 4), must be packaged
for safe transport including all accessories and sent to Keimling Naturkost GmbH The following information and documents must
be included with the package:
1 Last name, first name, address (to be specified on the outside of the package)
2 Serial number and model number
3 Date of purchase
4 Original of the sales receipt
5 Conclusive description of the error or defect
6 In the event of damage in transport: name of the parcel service and parcel number
4. Packaging
It is recommended that you use the original box for shipping If you use another packaging, you must ensure that it offers adequate
protection against the typical risks encountered when in transit and that it has corresponding safety guards A pure cardboard
packaging with paper cushioning is not sufficient Keimling Naturkost GmbH cannot be held liable and the warranty is voided in
the event of damages attributed to improper packaging The service centre provides information on the nature of shipping and the
resulting costs
5. Cleaning
If individual parts or the device are/is returned in an uncleaned state, Keimling Naturkost GmbH shall charge a moderate flat rate
for cleaning The buyer is responsible for demonstrating that the costs less than the flat rate were incurred for cleaning
6. Forfeiture of the warranty claim
The warranty claim expires
in the event of improper operation, handling and storage (e g damages due to moisture, high temperatures)
in the event of repairs, attempts at repair, changes of any kind and use of third-party spare parts etc , which were per-
formed by a party other than Keimling Naturkost GmbH or its authorised outlets
in the event of improper transport packaging and improper transport
in the event the device or parts thereof have been subjected to improper mechanical stress
in the event of any incidents not due to the workmanship and manufacturing of the device such as a fall, impact, da-
mage, fire, earth quake, flood damage, lightning strikes etc
if no proof of purchase is in place
if the distiller is used for non-private purposes, particularly for commercial purposes
The buyer shall assume all costs incurred for Keimling Naturkost GmbH through the return to the buyer in the absence of a war-
ranty claim or a right of return
7. Service centre
Contract partner and service centre:
Keimling Naturkost GmbH
Zum Fruchthof 7a
D 21614 Buxtehude Germany
8. Telephone charges
You are expressly advised that telephone charges may be incurred when contacting the service centre
9. Privacy notice
Please consult our notes on privacy with respect to the collection, processing and use of your data
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and is in effect from the purchase date (date of the invoice) for 2 years in the
®
Managing partner: Winfried Holler
Managing Director: Frédéric Masson
Registration court: District court of Tostedt
HRB 120742
VAT ID No : DE 175 693 369
based on the following conditions The statutory
®
Phone: +49 4161/51 16 0
Fax: + 49 4161/51 16 16
E-mail: naturkost@keimling.de
FreshLife
Automatic Sprouter
®
As of : 03/2014

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