4. FAQs
1. ls there an extra battery unit that adds capacity?
Yes, this product does have expandable capacity. Please refer to the user manual of RIVER extra
battery for detailed instruction.
2. What battery does the product use?
It uses high-quality lithium-ion battery.
3. What devices can the product's AC output port power?
This device can power plenty of your appliances and devices. Before you use it, we recommend
that you confirm the power of the appliances first and ensure the power sum of all loaded
appliances is lower than the rated power.
4. How long can the product charge my devices?
The charging time is shown on the product's LCD Screen, which can be used to estimate the
charging time of most appliances with stable power usage.
5. How can I know if the product is charging?
When it's charging, the remaining charging time will be shown on the LCD Screen. Meanwhile, the
charging indicator icon begins to rotate with the remaining battery percentage and the input
power shown on the right of the circle.
6. How to clean the product?
Please gently wipe it with a dry, soft, clean cloth or paper towel.
7. How to store the product?
Before storing, please turn off the product first, and then store it in a dry, ventilated place at room
temperature. Do not place it near water sources. For long-term storage, please discharge the
battery to 30% and recharge it to 60% every three months to extend its battery life.
8. Can I bring the product on a plane?
No.
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