TROUBLE SHOOTING GUIDE
PROBLEM
SOLUTION
Power Plug: Unplug and then try again.
Water vapor and humidity
are not produced.
Power Failure: When the power is returned, try again.
Tank Installation: Make sure the tank is correctly attached.
The surface of the ultrasonic disk is dirty: Clean ultrasonic disk. (see pg. E-8)
Excessive Water: Remove a certain amount of water from the tank.
Air blows but water vapor
is not produced.
Increase mist setting.
Detergent residue and/or oil ingredients from cosmetics, eta may be in
tank; wash out tank and try again.
The surface of the ultrasonic disk is dirty: Clean ultrasonic disk.
(see pa. E-6) If you use hard water, replace with softer water.
The surface of the ultrasonic disk is dirty: Clean ultrasonic disk. (see pa. E-6)
Humidity level is low.
The water in the unit is too cold: Replace with cool, but not cold water.
Damage on the ultrasonic disk: Contact Customer Service
It may take 10-15 minutes before warm humidity is created. The mist
Warm humidity is not produced.
may not feel warm due to the fact it is so fine and is cooled rather
quickly from the air in your home. Test by either feeling the base of the
unit which should be warm to the touch or by allowing the unit to run for
approximately 30 minutes on warm setting in a closed 200 sq. foot room
or smaller. The room should feel moderately warmer if the unit is
working properly.
Poor maintenance or dirty water: Clean the product thoroughly,
The humidity has
and fill it with fresh water. (see pa. E-5)
a bad smell.
Hard water may deposit a certain amount of dust. Dust in the air also
White dust is forming on
settles because of added humidity in the room. Use distilled water if
nearby furniture.
this becomes a nuisance.
* Decalcification Filter (FLTDC) available at www.guardiantechnologies.com
or through Customer Service 1.866.603.5900.
No or low water. Unplug unit and refill tank. Check timer has not been set.
Unit has stopped working.
Check that the safety device triggered. To restart, unplug for 5 sec/replug
Unit shuts off unexpectedly or
then press the power button. Call Customer Service.
does not operate.
Saturation of humidity. Lower mist control setting.
Water is accumulating outside
of unit or area surrounding unit.
Unit not level and water is accumulating. Unplug and place on level
surface. Point spray away from objects. Raise unit on a water-resistant
level surface 2-3 feet off of floor.
Water remaining on bottom of tank. Wipe tank or tilt to drain before
Water dripping when refilling.
transporting.
Make sure tank cap is secured tightly.
Unit must be placed on a flat, level, hard surface.
Increased noise level.
Make sure it is NOT placed on a soft or absorbent surface.
E-10
LIMITED WARRANTY
To the consumer, Guardian Technologies LLC warrants this product to be free of defects in materials or
workmanship commencing upon the date of the original purchase. Save your original sales receipt to validate
start of warranty period. Warranty is not valid without receipt. If this product should become defective within
the warranty period, we will repair or replace any defective parts free of charge. All warranty repairs must be
completed by Guardian Technologies LLC. This warranty does not cover unauthorized repairs. The warranty
does not include unusual wear, damage resulting from accident, or unreasonable use of the product. This
warranty only covers the product when used with genuine Guardian Technologies accessories. This warranty
covers product that was purchased from authorized distributors. This warranty gives you specific legal rights
and you may also have other rights (other rights may vary from state to state in the U.S.A.)
The product warranty registration can be completed online at www.guardiantechnologies.com.
We consider the registration process important to ensuring superior service to our customers, however
submitting the warranty registration is optional and does not affect your rights to utilize this warranty according
to the conditions stated above. To submit product under warranty the complete machine must be delivered
pre-paid to Guardian Technologies LLC. Please include complete information including: the problem, the
model number of the product, the day of purchase, and a copy of the original sales receipt along with your
name, address, and telephone (email optional). Address returns to the attention of: Customer Service, at the
address below. Additional questions or comments can be made toll free to the number listed below.
Guardian Technologies LLC
26251 Bluestone Blvd. • Euclid, Ohio 44132
1.866.603.5900
www.guardiantechnologies.com
This product has been tested and complies with the requirements for Federal
Communications Commission, Part 18 for Radio/TV/Communication interference.
Although tested, it may affect these devices. If the humidifier is found to interfere,
separate the device and/or the humidifier. Conduct only the user maintenance found
in this manual. Other maintenance and servicing can cause harmful interference
and can void the required FCC compliance.
Additional copies of the instruction manual can be obtained by accessing and
printing directly from our website or calling customer service.
E-11