PROBLEM
Unit fails to heat up and steam.
Power Indicator Light does not
illuminate.
Unit fails to heat up and steam.
Power Indicator Light does
illuminate.
Steam Burst output is weak or
intermittent.
PRODUCT SUPPORT
CONSUMER SERVICE
For problems with your Mid-Size Fabric Steam Press, please refer to the troubleshooting guide
located above. Additional inquiries should be directed to our consumer support services through
our Web site, www.steamfast.com.
If you do not have internet access, you may also contact our Consumer Service Department by
telephone, at 1-800-711-6617.
NOTE: In order for our Consumer Service representatives to help you as quickly and
efficiently as possible, please have the following information ready before calling:
• Purchase information (where and when you purchased this product)
• Copy of purchase receipt / proof of purchase
• Product serial number (located near electrical specification label on bottom of unit)
• Date code (4-digit number located on electrical specification label on bottom of unit)
For information regarding your 1 Year Limited Warranty, refer to Page 10 of this manual.
Troubleshooting
POSSIBLE CAUSE
Unit is not plugged in.
Household Circuit Breaker/Ground
Fault Interrupter has tripped or
blown a fuse.
Auto Shut-Off has engaged.
Water Reservoir is empty.
Unit is damaged or malfunctioning.
Pressing Plate needs to be
cleaned.
SOLUTION
Plug into electrical outlet.
Reset Circuit Breaker/Ground Fault
Interrupter, or replace fuse. If you need
assistance, contact a licensed electrician.
Refer to Auto Shut-Off section on page 8 of
this manual for proper procedure.
Refill Water Reservoir using procedures on
page 6 of this manual.
Immediately cease usage and contact our
Customer Support Department.
Refer to Cleaning the Fabric Steam Press
section on page 8 of this manual for proper
procedure.
ENGLISH | 9