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TROUBLE SHOOTING
Frequently, a problem is minor and a service call may not be necessary, use this trouble shooting guide for
a possible solution.
Error codes
E2
E5
E6
E7
E9
EC
Does not work.
·
Check connection of power cord to power source.
·
Plug in unit
·
Use proper voltage.
The appliance is too cold.
·
The temperature has been set too cold. Raise the temperature slightly.
The food is not frozen.
·
The temperature has not been set correctly. Reset the temperature.
·
The door has been left open too long. Only open the door when it is necessary.
·
The appliance is positioned too close to a source of heat.
Formation of ice on the seal of the door.
·
The seal of the door does not seal properly. Thaw the ice on the seal and reshape the rubber with your
hand so that the door closes properly.
Unusual noise.
The appliance is touching the wall or another object. Gently move the appliance.
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Failure of temperature sensor in freezer
Failure of defrost sensor
Communication error
Failure of ambient temperature sensor
Alarm with high temperature
EEPROM power failure
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Domo CR010
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