TROUBLESHOOTING
PROBLEM
Unit will not operate
Reduced airflow
Reduced odor removal
Excessive noise
Replace filter light remains lit
after filter replacement
POSSIBLE CAUSE
• Unit is not plugged in
• Power button not pressed
• No power to unit
• The back grille may be blocked
• Pre-filter needs vacuuming
• The filter needs to be replaced
• The filter needs to be replaced
• The unit is not level
• The replace filter indicator
needs to be reset
11
SOLUTION
• Plug unit in
• Press the power button to turn
the power on
• Check circuits, fuses, try a
different outlet
• Check to make sure nothing
is blocking the back grille and
air outlet
• Vacuum the pre-filter with
the brush attachment of your
vacuum cleaner
• Replace the filter
• Replace the filter
• Place the unit on a flat, level
surface
• Press and hold the ionizer
button for 3 seconds until the
replace filter light turns off