Vision SP-1300 Guide De L'utilisateur page 5

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WARRANTY
This product comes with a 2-year return to base warranty, effective from the date of
purchase. This warranty applies only to the original purchaser and is not transferable. For
the avoidance of doubt, this will be taken from the information held by the appointed
national distributor at the point of sale. If the product is DOA (dead on arrival), you have 21
days from purchase date to notify the national distributor via your AV reseller. The liability
of the manufacturer and its appointed service company is limited to the cost of repair and/
or replacement of the faulty unit under warranty, except for death or injury (EU85/374/EEC).
This warranty protects you against the following:
• Failure of any components.
• Damage when the product is first removed from its packaging if reported within 24 hours
of purchase.
If you find you do have a problem with this product, you should contact the AV reseller
you purchased this product from. The original purchaser is responsible for shipment of the
product to the manufacturer's appointed service centre for repair.
We will endeavour to return repaired units within 5 working days, however this may not
always be possible in which case it will be returned as soon as practicably possible. In line
with our WEEE commitments, the manufacturer endeavours to replace the faulty parts
of the product rather than replacing the whole unit. This warranty does not protect this
product against faults caused by abuse, misuse, or incorrect installation which might be
caused by ignoring the guidelines set out in this manual.
If failure is not covered by this warranty, the owner will be given the option to pay for labour
and parts to repair the unit at the service company's standard rate.
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