Fixing Red Light Issues
If the power light is red:
1. Make sure all connections are tight.
2. You need to increase the distance between the outside antenna and the inside antenna
by moving them horizontally and/or vertically farther apart. After doing so, reset the
booster by unplugging the power supply and then plugging it back in. If the light is
green after separating the antennas, you have eliminated the problem.
3. If your coverage area is still too small after separating the antennas contact the Wilson
Electronics Customer Support Team for assistance: 866-839-9361.
Fixing Orange Light Issues
If the power light is orange:
1. It will be necessary to turn the outside antenna away from the nearby cellular signal
in small increments until the light turns green. If the Signal Booster will not respond,
relocation of the outside antenna may be required.
2. If the light remains orange, contact the Wilson Electronics Customer Support Team for
assistance at 866-839-9361.
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Contact Wilson Electronics Customer Support Team with any questions at
866-294-1660 or email: tech@wilsonelectronics.com