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Tips and tricks to use and maintain your Robust product
The only thing you need to do to register your new product is visit www.
philips.com/kitchen or call your local freephone Philips consumer care
hotline (United Kingdom: 0800 331 60 15). If you have questions about your
culinary tool (usage, maintenance, accessories etc.) you can either consult
our online support at www.philips.com/kitchen or call your local
hotline. We have put the maximum effort in developing, testing and
designing this high-quality product.
However, in the unfortunate case that your product needs repair, please call
your local Philips consumer care hotline. They will help you with arranging
any necessary repairs in a minimum time with maximum convenience - they
can arrange a courier to come to your home to collect your product and
bring it back when it is repaired.
troubleshooting
This chapter summarises the most common problems you could encounter
with the appliance. If you are unable to solve the problem with the
information below, contact the Consumer Care Centre in your country.
Problem
Solution
The appliance
The batteries are empty. Recharge the batteries (see
does not work.
chapter 'Preparing for use', section 'Charging').
The safety system is activated. In this case it is not
possible to switch on the appliance and the charging
light flashes red. Press and hold the unlock
button and then press and hold the power-on
button within 2 seconds to switch on the appliance
(see chapter 'Using the appliance').
The overheat protection may have switched off the
appliance because the motor is too hot. The charging
light lights up red. Let the appliance cool down for
10 minutes before you continue to use it. If the
appliance still does not work, contact your Philips
dealer or a service centre authorised by Philips.
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Problem
Solution
The appliance
Some hard ingredients may block the blades. Release
suddenly stops
the power-on button to switch off the appliance,
working.
detach the motor unit and remove the ingredients
that block the blades.
The charging
The safety system is activated. In this case it is not
light flashes red.
possible to switch on the appliance and the charging
light lights up red. Press and hold the unlock button
and then press and hold the power-on button within
2 seconds to switch on the appliance (see chapter
'Using the appliance').
The overheat protection has switched off the
appliance, because the motor is too hot. The
charging light lights up red. Let the appliance cool
down for 10 minutes before you continue to use it. If
the appliance still does not work, contact your Philips
dealer or a service centre authorized by Philips.
The charging
The batteries are running low. Recharge the batteries
light flashes
(see section 'Charging' in chapter 'Preparing for use').
blue quickly.
I do not know
Use the regular chopper blade unit to chop soft
which chopper
ingredients. Do not use the regular chopper blade
blade unit to
unit to chop hard ingredients, to prevent this blade
use for what
unit from becoming blunt. Use the serrated chopper
type
blade unit to chop ice cubes and other hard
of ingredients.
ingredients.
EnglisH
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