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WARRANTY
We offer a warranty for this device under the following conditions:
1.
We will remedy free of charge and in accordance with the following conditions (No. 2-6) any
product damage or defect that is proven to be based on a material or manufacturing fault,
provided the end user reports this immediately upon noticing it and within a period of 24 months
following the date of purchase.
2.
The warranty does not extend to parts that break easily such as glass or plastic e.g. light bulbs.
The warranty obligation does not apply in case of minor deviations from product specifications
which are insignificant for the value or functional soundness of the product, or by damages due
to chemical, electro-chemical or aqueous effects as well as damages generally resulting from
external abnormal conditions, or due to irrelevant operating conditions or if the device has come
into contact with unsuitable materials. The warranty also does not apply in case of damages to
the device due to transport damages for which we are not responsible, improper installation and
assembly, improper use, uncommon household use, insufficient maintenance or failure to follow
the instructions for operation and installation. The warranty claim does not apply if repairs or other
work is carried out by unauthorized persons or if our devices are equipped with additional parts or
accessories that are not original parts and cause a defect.
3.
The warranty will be performed in such a way that we shall decide whether to repair the defective
parts or to replace them with working parts free of charge. Devices that can be transported within
reason (e.g. by car) and for which a warranty claim is made with reference to this warranty must
be handed over or shipped to the nearest customer service point or our service contractor. On-
site repairs can only be required for stationary (fixed) devices. Proof of purchase with the date of
purchase and/or delivery must also be submitted. Replaced parts pass into our ownership.
4.
If we decline to repair a defective device or the repair fails, the end user may request to exchange
the product for a replacement product of equal value within the aforementioned warranty period.
5.
Warranty claims do not cause the warranty period to be extended, nor do they trigger a new
warranty period. The warranty period for installed replacement parts ends with the warranty period
for the entire device.
6.
Any other or further claims are excluded, especially those for replacement due to damage caused
outside of the product, provided there is no obligatory legal liability.
7.
We are also unconditionally liable by law for damages included in the liability set forth in the
German Product Liability Act and for all damages based on intentional or grossly negligent
contractual breaches as well as malice by us, our statutory representatives, or our vicarious agents.
8.
The above warranty policy has no effect upon your legal right to claim warranty.
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