OK. ODL 32652H-TB Notice De Demarrage Rapide page 25

TROUBLESHOOTING
If there are any problems during operation, please see the following instructions. If you cannot resolve
the problems, contact your retailer.
GENERAL PROBLEM / SOLUTION
The remote control does not work
• Replace the batteries.
• The batteries are not installed correctly.
• The main power supply is not connected.
Poor reception
• This is normally caused due to interference from other electronic devices or sources of radio
interference such as mobile phones.
PICTURE & SOUND / SOLUTION
No picture, no sound
• Check the signal source.
• Connect another electrical device to the power outlet to verify that it is in working order and turned
on.
• The power plug has poor contact with the power outlet.
• Check the signal.
No sound, picture OK
• If you hear no sound, deactivate MUTE or increase the volume.
• Open the sound menu and set the "balance".
• Check whether headphones are plugged in. If yes, unplug the headphones.
Abnormal picture
No color or poor image quality:
1. Adjust the color option in the menu settings.
2. Keep the TV at a sufficient distance from other electronic products.
3. Try another channel, this may fix the signal transmission problem.
Poor TV signal (mosaicked or snowy noise)
1. Check the signal cable and set the antenna.
Fine tune the channel.
2.
3. Try another channel.
MULTIMEDIA PLAYER
"This file is invalid" appears or the sound is normal but the picture is not
• The media file may be damaged. Check whether the file can be played back on a PC.
• Check whether the video and audio codec are supported.
"Unsupported audio format" is displayed or the picture is normal but the sound is not
• The media file may be damaged. Check whether the file can be played back on a PC.
• Check whether the video and audio codec are supported.
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