Main Unit Troubleshooting
There is no power to the device.
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Ensure that the Power Switch on the main unit is physically set to the ON position.
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Ensure that the AC adapter cord is securely connected to the player and the proper wall outlet.
The device will not play the disc.
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Ensure that a supported disc is loaded in the player label-side up.
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Ensure that the disc's rating level does not exceed the player's parental rating level.
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Ensure that the disc is not damaged or too dirty.
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Clean the disc or try another disc.Moisture may have condensed inside the player. Remove the disc and
leave the player on for 1-2 hours and then try again.
There is no picture.
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Ensure that the TV set has been powered on and is set to the correct AV mode.
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Ensure that the connections between the player and the TV are secure and correct.
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Check if the connection cables are damaged.
The picture is noisy or distorted.
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The disc may be damaged or dirty. Clean the disc or try another one.
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Reset your TV's color system.
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Ensure that the player is connected directly to the TV (and not through a VCR, cable box, satellite re-
ceiver, etc.)
The picture is not full-screen.
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Change the aspect ratio setting of your player from the Setup menu.
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Select a different aspect ratio option from the DVD disc menu.
There is no sound or distorted sound.
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Ensure that the TV and amplifier have been turned on and properly set up.
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TROUBLESHOOTING