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VI. FAQ
Faults occurring
The power indicator light
is not on
Impossible plug-and-play
Dimming picture
Flickering picture or
picture with ripples
The power indicator light
is on (flickering), but the
monitor has no pictures.
Color shortage
(red, green and blue)
Picture with color difference
(white looks not white)
Use a cable to transmit image
signals and supply power to
the monitor at the same time.
The monitor automatically
turns off when the brightness
or the sound is increased
First connect USB to Type-C
cable and then connect
Type-C cable, it displays "no
signal" and the screen goes
black
The screen flashes when
Enter is pressed after the
dynamic contrast is set to
ON and the preset mode is
switched (flashes once
every time the button is
pressed)
Possible solutions
Check if the power is on.
◆
Check if the power cord is connected.
◆
Check if the function of plug-and-play of the device is
◆
compatible with PC.
Check if the display card is compatible with the
◆
plug-and-play function.
Adjust brightness and contrast.
◆
There may be electrical appliances or equipment
◆
with electronic disturbance.
Check if the PC power is on.
◆
Check if the PC display card is inserted properly.
◆
Check if the signal cable of the monitor is correctly
◆
connected with the PC.
Check the signal cable plug of the monitor and make sure
◆
every pin has no bending.
Observe the indicator light by pressing the Caps Lock
◆
key on the PC keyboard and check if the PC is working.
Check the signal cable of the monitor and make sure
◆
every pin has no bending.
Adjust RGB color or reselect color temperature.
◆
Please connect the monitor to the power cord.
◆
Pull out the USB to Type-C cable to resume normal
◆
display, and then insert the Type-C cable.
When DCR is turned on, brightness, contrast and
◆
preset mode are unavailable; when the preset mode is
set to any mode other than the standard, brightness,
contrast and DCR are unavailable
All specifications and informations are subject to change without notice.
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