PROBLEM
PROBLEMA / PROBLÈME
Display shows "
"
La pantalla muestra "
L'affichage indique "
Display shows "
"
La pantalla muestra "
L'affichage indique "
Display shows "
"
TROUBLESHOOTING
SOLUCIÓN DE PROBLEMAS / DÉPANNAGE
ORIGEN DE LA CAUSA / CAUSE PROBABLE
The thermostat sensor
is broken or disconnected.
"
El sensor del termostato
está dañado o desconectado.
"
Le capteur du thermostat
est brisé ou déconnecté.
The thermostat sensor
is broken.
"
El sensor del termostato
está dañado.
"
Le capteur du thermostat
est brisé.
Power cord overheating
protection has activated.
ROOT CAUSE
13
CORRECTIVE ACTION
MEDIDAS CORRECTIVAS / ACTION CORRECTIVE
Unplug the fireplace, remove the
back panel of the fireplace and
check that the thermostat is plugged
into the main circuit board. If this
does not solve the problem, contact
customer service for a replacement
thermostat sensor.
Desenchufe la chimenea, quite
el panel posterior de la chimenea
y revise que el termostato esté
conectado a la placa del circuito
principal. Si esto no resuelve el
problema, comuníquese con
atención al cliente para obtener un
remplazo del sensor del termostato.
Débrancher le foyer, retirer le
panneau arrière du foyer et vérifier
que le thermostat est branché sur la
plaquette de circuit principale.
Si cela ne résout pas le problème,
contacter le service à la clientèle
pour demander un capteur de
thermostat de rechange.
Contact customer service for a
replacement thermostat sensor.
Comuníquese con atención al
cliente para el remplazo del sensor
del termostato.
Contacter le service à la clientèle
pour un capteur de thermostat
de rechange.
Check your heater cord and plug
connections. Faulty wall outlet
connections or loose plugs can
cause the outlet or plug to overheat.
Be sure the plug fits tight in the outlet.
Heaters draw more current than
small appliances, so overheating
of the outlet may occur even if it
has not occurred with the use of
other appliances. During use check
frequently to determine if your plug,
outlet or faceplate is HOT! If so,
discontinue use of the heater and
have a qualified electrician check
and/or replace the faulty outlet(s).
B0162