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8.0 Guarantee
The guarantee period for new Wolff machines is one year
from the time of delivery/transfer to the customer, unless
another period applies pursuant to mandatory legal regu-
lations.
When making a claim under guarantee, the invoice and/or
proof of purchase must be provided.
All repairs covered by the guarantee must be carried out
by a Wolff service shop recognised by us. Repairs which
are carried out by the customer and/or improperly automa-
tically lead to a disentitlement from guarantee claims. The
same is true of improper operation and/or use.
Replacement of parts, accessories and other changes
to Wolff machines
Wolff machines provide users with a high degree of safety
and reliabiity. To maintain this, the condition of your Wolff
machine may not be changed from that on the date it was
delivered from the factory without observing the following
rules. These rules apply for the replacement of parts, the
addition of accessories and other technical changes.
•
All work done on your Wolff machine must be carried
out exclusively by a specialist workshop which has
suitably trained and experienced staff and the working
materials required. For this, we recommend an autho-
rised Wolff service shop.
•
In the event that parts are deliberately replaced, ac
cessories are deliberately added or other technical
changes are deliberately carried out, the customer
must.
always consult an authorised Wolff service shop or us,
the manufacturer, before starting the work.
•
We urgently recommend only using safety-checked
original Wolff spare parts and original Wolff accesso-
ries which have been cleared by us, the manufacturer.
These spare parts and accessories can be purchased
from your authorised Wolff service shop, which will also
be pleased to assemble them for you properly.
Original Wolff spare parts and Wolff accessories have
been specially tested for their safety and suitability for
Wolff machines.
We can not suffi ciently judge the safety and suitability
of spare parts and accessories which are not original
Wolff parts, and are thus unable to vouch for them.
•
To maintain operating reliability and avoid damage, in
the case of technical changes – of whatever kind – our
technical guidelines are to be observed in every case.
Please also contact us at any other time if you have
any questions about your Wolff machine.
We can not assume any liability for damages caused
as a result of improper work and/or violation of the
above terms and conditions.
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