Publicité
Les langues disponibles
Les langues disponibles
wArrAnTy
Greenway Home Products is pleased to offer in-home warranty repairs. Please refer to your Firebox Use
and Care Guide for warranty information on your Firebox.
do noT rETurn THis produCT To THE sTorE:
Please contact Customer Service at: 1-866-253-0447
Monday to Thursday from 8:30AM to 5:00PM (EST), Friday from 8:30AM to 4:00PM (EST)
Web: www.greenwayhp.com
Email: support@greenwayhp.com
Canada: 400 Southgate Dr., Guelph, Ontario, Canada, N1G 4P5
usA: 6507 Fairfield Dr., Northwood,Ohio, USA, 43619
limited warranty definitions:
Greenway Home Products: (Greenway) Manufacturer.
Mantel: Mantel manufactured by Greenway Home Products.
Purchaser: Purchaser of the Mantel
Distributor: Facility authorized to sell Greenway Home Products.
Warranty Card: Greenway Home Products Limited Warranty Registration Card identifying the
Purchaser and product model.
Greenway limited warranty:
Greenway warrants to the Purchaser that the Mantel is free from defects in material and workmanship,
under normal use and service, for 1 year (1 year limited parts) from the date of purchase.
All warranty repairs must be preauthorized by Greenway Home Products. Greenway will, at its' option,
replace or repair free of charge any defective part, which the Purchaser shall notify their Distributor
or Greenway Home Products within the warranty period. The obligation of Greenway Home Products
under this warranty, is expressly limited to such replacement or repairs.
The provisions of this limited warranty shall not apply to the following:
1. Accidents.
2. Unauthorized repairs or alterations.
3. Normal maintenance.
4. Changes made to other units manufactured after this mantel was manufactured.
5. Incidental damages caused by failure of the mantel such as inconvenience or loss of use.
6. Improper installation.
The provisions of this limited warranty shall not apply to deterioration due to wear and exposure
beyond the following limitations:
1. For 180 days from the date of purchase for exterior finished surfaces.
Due to the properties of natural wood, Greenway Home Products makes no warranty against
mineraling of wood components.
Greenway limited warranty is void unless the following conditions are adhered to:
1. Warranty registration must be completed and returned to a Greenway Home Products.
5
Publicité
