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Troubleshooting
• Remove the batteries before carrying out maintenance on the machine or when checking that its parts are in proper working
order.
• To avoid unnecessary hassles, consult the following table before contacting a qualified repair person with any mechanical
issues.
Problem
1. Bag full
2. Blocked tube
3. Blocked impeller
Unit will not blow
4. Tubes are not installed properly.
or mulch
5. Collection bag is not installed properly
7. Batteries are not inserted properly or
1. Batteries are not inserted properly or batteries
2. On/Off switch is in the OFF position.
Unit will not start
3. Defective power switch
4. Tubes are not installed properly
5. Collection bag is not installed properly
6. Intake cover is not closed.
Possible Cause
batteries are flat.
are flat.
1. Empty the bag.
2. Clear the blockage.
3. Clear the blockage.
4. Remove and reinstall the tubes. Make sure they are
locked in securely.
5. Remove and reinstall the collection bag. Make sure it is
locked in securely.
7. Charge the batteries and insert them in the
compartment properly.
1. Charge the batteries and insert them in the
compartment properly.
2. Slide the power switch to the ON position and
select your desired speed setting with the speed
control.
3. Call the Snow Joe
at 1-866-SNOWJOE (1-866-766-9563).
4. Remove and reinstall the tubes. Make sure they are
locked in securely.
5. Remove and reinstall the collection bag. Make sure it is
locked in securely.
6. Ensure that cover is fully closed and locked.
17
Solution
+ Sun Joe
customer service center
®
®
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