Troubleshooting - Hubble Roo Mode D'emploi

9. Troubleshooting

What if the Roo has lost its Bluetooth® link with your Smart Device?
• Make sure the battery built into the Roo is fully charged.
• If your Smart Device is too far away it may be going out of range, so
move the Smart Device closer to the Roo (within 10 meters).
• Make sure the device is added in the Hubble app, see if there is a
need to pair the Roo and your Smart Device again.
• Use of other 2.4 GHz products, such as wireless networks (Wi-
Fi® routers), Bluetooth™ systems, or microwave ovens, may cause
interference with this product. Keep the Roo at least 5ft (1.5m) away
from these types of products, or turn them off if they appear to be
causing interference.
Why did my Smart Device sync during my first use, but now it won't
sync or give any activity?
• Make sure Hubble app is opened when you want to read the activity.
• Remove your Roo from the app. Re-pair the device with your Smart
device by adding the Roo back to the app.
What is the best period for optimal detection?
The system will usually begin to detect baby sounds at the beginning
of your third trimester – typically around 24 weeks. At this stage of
your pregnancy, adjust the position of the Roo sensors between your
navel and pubic bone.
20 Troubleshooting