Customer Information (for uSA customers only)
This equipment complies with Part 68
of the FCC rules and the requirements
adopted by the ACTA. On bottom of this
equipment is a label that contains, among
other information, a product identifier
of [US: XXXXXXXXX]. If requested,
this number must be provided to the
telephone company.
If this equipment, VM-150 causes harm
to the telephone network, the telephone
company will notify you in advance that
temporary discontinuance of service may
be required. But if advance notice isn't
practical, the telephone company will
notify the customer as soon as possible.
Also, you will be advised of your right to
file a complaint with the FCC if you believe
it is necessary.
The telephone company may make
changes in this facilities, equipment,
operations or procedures that could
affect the operation of the equipment. If
this happens the telephone company will
provide advance notice in order for you to
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make necessary modification to maintain
uninterrupted service.
If you experience trouble with this
equipment, you disconnect it from the
network until the problem has been
corrected or until you are sure that the
equipment is not malfunctioning.
Please follow instructions for repairing if
any (e.g. battery replacement section);
otherwise do not alternate or repair any
parts of device except specified.
Connection to party line service is
subject to state tariffs. Contact the state
public utility commission public service
commission or corporation commission
for information.
If the telephone company requests
information on what equipment is
connected to their lines, inform them of:
The telephone number that this unit is
connected to,
The ringer equivalence number [REN]
The USOC jack required [RJ11C], and
The FCC Registration Number [US:
XXXXXXXXX]
Items (b) and (d) are indicated on the
label. The ringer equivalence number
(REN) is used to determine how many
devices can be connected to your
telephone line. In most areas, the sum of
the RENs of all devices on any one line
should not exceed five (5.0). If too many
devices are attached, they may not ring
properly.
Service Requirements
In the event of equipment malfunction,
all repairs should be performed by our
Company or an authorized agent. It
is the responsibility of users requiring
service to report the need for service to
our Company or to one of our authorized
agents. Service can be facilitated through
our office at:
Serene Innovations, Inc.
14615 Carmenita Road, Norwalk, CA
Tel: (562) 407-5400