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Warranty and support
Scope of warranty
Nuki Home Solutions GmbH guarantees first-time
buyers and authorised distributors (hereinafter
referred to as "buyers") that the products shall
remain free from any manufacturing or material
defects when subjected to proven normal use for
a period of 24 months from the date of purchase
("warranty period").
Excluded from this warranty are any defects arising from:
• Modifications and/or changes to the product that
can be attributed to a party other than Nuki Home
Solutions GmbH,
• Incorrect maintenance, incorrect installation or
faulty repairs by a party other than Nuki Home
Solutions GmbH,
• Improper use,
• Misuse, mechanical damage, overvoltage,
negligence or accidents,
• Normal wear and tear.
For more information on the warranty, please visit:
nuki.io/warranty
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