LG GF-M6211TS Manuel D'utilisation page 40

40 TROUBLESHOOTiNg
Problem
Your home The password for the Wi-Fi that
appliance and you are trying to connect to is
smartphone is not incorrect.
connected to the
Mobile data for your smartphone
Wi-Fi network.
is turned on.
The wireless network name
(SSID) is set incorrectly.
The router frequency is not 2.4
GHz.
The distance between the
appliance and the router is too
far.
Possible Causes
Find the Wi-Fi network connected to your
smartphone and remove it, then register your
appliance on LG SmartThinQ.
Turn off the Mobile data of your smartphone and
register the appliance using the Wi-Fi network.
The wireless network name (SSID) should be a
combination of English letters and numbers. (Do
not use special characters.)
Only a 2.4 GHz router frequency is supported.
Set the wireless router to 2.4 GHz and connect
the appliance to the wireless router. To check the
router frequency, check with your Internet service
provider or the router manufacturer.
If the distance between the appliance and the
router is too far, the signal may be weak and
the connection may not be configured correctly.
Move the location of the router so that it is closer
to the appliance.
Solutions