Troubleshooting - Thermo Concepts NORDiK Manuel D'instructions

TROUBLESHOOTING

TECHNICAL PROBLEMS AND WHAT TO DO
PROBLEM PROBABLE CAUSES
The water is not If you have a Hot & cold unit:
cold. Diffuser or floater could be absent or
not assembled correctly.
If you have a Cook & cold unit:
No power to the cooler. Unit not connec-
ted correctly. No power in the outlet.
The thermostat is not adjusted
correctly.
The water is too The thermostat is not adjested cor-
cold. rectly.
No room-tempera- The floater inside the cold water
ture water. reservoir is missing or not installed
correctly.
No water There is no water left in the bottle
and the reservoir.
Dirt particles are blocking the water
openings.
The water is completely frozen.
No hot water The switch in the back of the water
cooler is set at "0" position.
You have not pulled on the childproof
protective device under the tap of the
hot water faucet.
The tank has not been properly vent-
ed.
The water keeps The tap on the faucet is jammed.
running.
Water leaks bet- The faucet is not inserted correctly.
ween the faucet
and the cabinet.
You notice water The water bottle has a crack (pinhole)
on the floor. and the protection valve is not in
place(*).
The cooler makes The unit is not well supported.
too much noise.
NOTE: FOR ANY OTHER PROBLEM, PLEASE CONTACT YOUR LOCAL DEALER
SOLUTIONS
Make sure diffuser tube and floater are present and
positioned correctly (see Instruction manual page 22).
Connect the unit to a power outlet. Make sure that the
plug is pushed-in the socket. Check and reset the circuit
breaker or replace the burned-out fuse with a 15A fuse
in your electrical panel.
Adjust the thermostat following the instructions given
in the section General information (page 32)
Turn the adjustment screw of the thermostat counter-clock-
wise. The turning movement should not exceed 5 minutes
on a clock. Wait 2 hours and if the water is still too cold,
repeat the movement, as gradually as possible.
Put the floater back in place as indicated in page 22.
Replace the empty bottle with a full one.
Clean the unit as indicated in the section Cleaning
and Maintenance and check the inside of the
tings and faucets.
Disconnect the cooler and wait until the water is complete-
ly defrosted. Adjust the thermostat as explained in the
section "The water is too cold" and reconnect the cooler.
Set the switch to "I" position (see page 23).
Pull the childproof devise and push downward the tap
(see page 22).
Turn off the switch in the back of the water cooler, then
place the water bottle on the water cooler and open
the hot water tap. Keep it open until water flows
out.Turn on the heater switch.
Hit the tap once to replace the tap in the right position.
This should set the nozzle in the right position also.
Remove the faucet and install it again (see page 26).
Make sure it is engaged correctly (push and do a _ turn
at the same time). Make sure nozzle is in vertical position
Replace the bottle with a pinhole with a new one.
Install the unit on a stable and straight surface.
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* LEAKS CAUSED BY OLD BOTTLE WITH SMALL CRACKS (PIN-HOLES)
Bottles with pinholes
This normally occurs when the bottle is nearing the end of its normal
life. Bottling companies are well equipped and professionally trained
to detect such problems. However, once in a while, a bottle with pin-
holes will end up in the distribution network and this is when the
consumer needs to be aware of the implications. A very small micro-
crack (pinhole) will not leak any water in most circumstances but it
will allow air to enter the system once the bottle is installed on the
water cooler and the level of water is below the position of the pin-
hole.
What is the cause of this problem? As the bottle ages, the wall can
develop micro-cracks (pinholes). In the beginning, these pinholes are
so small that water cannot escape through them, although air is
capable of doing so. Therefore, when the water level in the bottle
gets below a pinhole, air infiltrates in the superior part of the invert-
ed bottle. This eliminates the air tightness, which controls the water
level in the bottle. By gravity, water flows into the reservoir, causing
its overflow through the air opening in the spill saver system. The
cone then fills up with water and overflows into the cooler as well as
on and around it.
fit-
In addition to the water on the floor, you may notice that:
* The bottle has emptied to a level corresponding to the superior
height of the spill saver system.
* The water in the tank is at 3/4 of the total height of the tank, or
near the top, as opposed to the normal level of 1/3-1/2 the height
of the reservoir.
* During the flow of water, you did not hear a noise that indicates
that air is passing through the water.
It is important to note that when there is water on the floor while
using a cooler, 95% of the time this is explained by a leak in the bot-
tle's wall, especially when it is not the first bottle on the cooler. This
problem can occur at any time after consumption of water. The
water level in the bottle only needs to be lower than the actual pin-
hole (micro-crack), which can be found anywhere on the bottle.
What is the solution to this problem? All you need to do is remove
the bottle, empty the water in the cold-water reservoir and place a
new bottle. It would be helpful to inform the bottler (or the store) that
the bottle has a pinhole.
are common and they should never be ignored.
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