Before You Send In The Appliance - Dirt Devil Akku Blitz Mode D'emploi

4 Troubleshooting
4 Troubleshooting
4.1 Before you send in the appli-
ance
Before sending the appliance to Royal Appli-
ance Customer Services, use the following ta-
ble to check whether you can solve the
problem yourself.
WARNING:
Switch off the appliance before you start
troubleshooting. Never use a defective
appliance.
Problem Possible cause
Solution
Charging AC adapter is not plugged in.
indicator
Connect the adapter to a socket.
(Fig. 5/3)
The socket does not carry cur-
is not lit
rent.
Test the adapter at another
socket which you are sure car-
ries current.
The appli- The rechargeable battery is
ance does empty.
Recharge the battery, ZChapter
not run
2.2, "Charging the battery".
The appli- The dust container is full.
Dust container, ZChapter 3.1,
ance does
not pick up
"Emptying the dust container".
dirt
Rotary brush is blocked.
Clean the rotary brush,
ZChapter 3.3, "Cleaning the ro-
tary brushes".
NOTE:
If you cannot solve the problem following
these instructions, contact our service hot-
line or the Royal Appliance Customer Serv-
ice (contact data Zpage 48, „International
Service").
14
4.2 Warranty
We grant a warranty of 24 months from the
date of purchase for the distributed appli-
ance.
Within this warranty period, we will remove all
defects free of charge that are due to material
or manufacturing faults, either by repair work
or replacing the appliance or accessories, at
our discretion (damage to accessory parts
does not automatically lead to the entire appli-
ance being replaced). Damages due to inap-
propriate use (operation on wrong voltage or
type of current, connecting to unsuitable pow-
er supplies, breakage, etc.) are exempt from
warranty, as are normal wear and minor de-
fects that only negligibly affect the appliance's
value or serviceability.
Intrusions by unauthorised parties or the use
of parts other than Original Royal Appliance
Spare Parts cause the warranty to become
null and void. Consumable parts are not in-
cluded in the warranty and are therefore at the
customer's expense!
The warranty is only valid if the date of pur-
chase has been acknowledged by the deal-
er's stamp and signature on the warranty card
or if a copy of the invoice is included with sent-
in appliance. Warranty work does not extend
the warranty period nor does it constitute a
claim for a new warranty!
Send us the appliance with its dust container
empty and a short description of the defect in
printed letters. Head your accompanying let-
ter with the notice "warranty claim". Send it to
the following address, including the warranty
card or a copy of the purchase slip:
Zpage 48, „International Service"