Lippert PROJECT 2000 Manuel D'utilisation Et D'entretien page 11

Defects which are not due to manufacturing failure:
Defects not due to manufacturing failures must be communicated to Project 2000 no later than ten days after receiving the goods and
however within the terms and duration of the aforementioned warranty (24 months).
The defect communication must include a detailed report, specifying:
-How the defect happened to appear;
-Causes of the defect;
-Exact indication of the production number printed on the step label
-Pictures of the defect material.
Communication modality: Communication of failures and/or defects must be carried out as follows:
- by fax to the number 0039 055 8825239
Alternatively, by email to HYPERLINK "mailto:info@project-2000.it" \o "mailto:info@project-2000.it" info@project-2000.it
- Or, alternatively, by registered post to the address: Via Vivaldi 48/A - 50041 Calenzano - Florence – Italy.
Project 2000 commit themselves to reply within fi ve days after receiving the communication.
In case of acknowledgement of manufacturing defect or product defect, Project 2000 will directly repair and/or replace
the damaged components. In case of non-acknowledgement of the defect and/of failure, the customer who sent the good
must refund any transport costs paid for returning the goods by Project 2000 with a credit note to: Project 2000 - Via Vivaldi
48/A - 50041 Calenzano (Fi) - Italia.
Applicable law: This agreement is governed by the Italian law (civil code and existing Italian law, in accordance with article
4 of the Rome Convention of 1980.
Court: In case of disputes, the court of Florence (Italy) is competent, in accordance to the 44/2001/CE Regulation.Vizi non
The steps are omologated following the Regulation n °10
ECE-ONU Rev. 5
Project 2000 reserves the right to change product design features,
size, technical features, materials and/or finishing
at any time without notice.
The contents of this manual are proprietary and copyright protected by Lippert Components, Inc. Lippert prohibits
the copying or dissemination of portions of this manual unless prior written consent from an authorized Lippert
representative has been provided. Any unauthorized use shall void any applicable warranty. The information contained
in this manual is subject to change without notice and at the sole discretion of Lippert. Revised editions are available
for free download from lippert.com.
Please recycle all obsolete materials.
For all concerns or questions, please contact
Lippert Components, Inc.
Ph: (574) 537-8900 | Web: lippert.com | Email: customerservice@lci1.com
Page 11
Rev: 02.21.22 CCD-0004515