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User Manual
Troubleshooting
There is no display on the screen.
It has been found that there are significant differences in the cable lengths/types and even input ports
which can be used on different brands of display using HDMI 18G 4K@60Hz resolutions. If problems are
experienced, please apply the following steps:
▪
Try a different input port on the display.
▪
Reduce the cable length on the Input and Output to 1m.
▪
Try a different type of 1m HDMI Cable.
▪
For several HDMI devices it may be helpful to unplug and re-connect their HDMI connection to re-
initiate the HDMI handshake and recognition.
▪
Power off all the devices, then power on in this order: first, the matrix, then the display and finally
the source.
No Audio Output
▪
If there is no audio output from the 3.5mm connection, this can be caused by using the incorrect
audio format. 5.1CH and 7.1CH audio is not support via 3.5mm connection, therefore please select
the 2.0 CH audio format using the IR remote or push button.
Lindy regularly checks and tests our product range to ensure maximum compatibility and performance.
For the most up to date version of this manual, please refer to your local Lindy website, search for the
relevant part number and find the manual under Downloads.
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