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ERROR
AC OUTLET/GFI
PUMP AND DRIVE
POWER SUPPLY RESET
MOTORS NOT
OPERATING
EXTENSION CORD
DEBRIS CAUGHT IN TRACKS/BRUSHES/IMPELLER
CLEANER CAUGHT ON OBSTRUCTION IN POOL
NOT MOVING
FILTER BAG INSTALLATION
TRACKS FALLEN OFF
FILTER BAG INSTALLATION
FILTER BAG FULL
NO SUCTION
DEBRIS IN FAN/IMPELLER
FILTER BAG INSTALLATION
FILTER BAG FULL
STARTS AND STOPS
DEBRIS CAUGHT IN TRACKS/BRUSHES/IMPELLER
BRUSHES WORN
CAUGHT ON SOMETHING IN POOL
FILTER BAG INSTALLATION
BACK &
DEBRIS CAUGHT IN TRACKS/BRUSHES/IMPELLER
FORTH/DOING
WHEELIES OR
CLEANER CAUGHT ON OBSTRUCTION IN POOL
SPINNING IN CIRCLES
TRACKS FALLEN OFF
FLOATING CORD NOT BEING UNPLUGGED FROM
POWER SUPPLY REGULARLY
EXCESS CORD IN POOL
CORD TANGLING
CORD NOT BEING UNWOUND BEFORE USE
CORD BEING WRAPPED/STORED INCORRECTLY
AIR TRAPPED IN FILTER BAG
UNIT FLOATING/
CLEANER CLIMBING TOO HIGH REGULARLY
CLIMBING
D.E. PRESENT IN FILTER BAG
If your cleaner is still not performing properly after all of the troubleshooting has been performed please contact SmartPool, Inc. Technical Service at 1-732-730-9880 M-F, 9-5 EST.
TROUBLE-SHOOTING GUIDE
REASON(S)
CHECK AC OUTLET/RESET THE GFI OR TRY ANOTHER OUTLET
TURN THE POWER SUPPLY OFF AND UNPLUG THE POWER SUPPLY FROM THE AC OUTLET. WAIT 30 SECONDS AND TURN
POWER SUPPLY ON.
TRY PLUGGING THE POWER SUPPLY DIRECTLY INTO AN OUTLET
CHECK FOR DEBRIS AND CLEAN WITH A GARDEN HOSE/MAY HAVE TO REMOVE IMPELLER CAP (1 SCREW)
TURN THE CLEANER OFF AND GENTLY PULL ON THE CORD TO REMOVE IT FROM OBSTRUCTION
RUN THE CLEANER WITHOUT THE FILTER BAG AND CHECK THE BOTTOM LID/FILTER BAG FOR PROPER INSTALLATION
CHECK TO SEE IF THE TRACKS ARE LOOSE OR HAVE FALLEN OFF COMPLETELY
RUN THE CLEANER WITHOUT THE FILTER BAG AND CHECK THE BOTTOM LID/FILTER BAG FOR PROPER INSTALLATION
CLEAN THE FILTER BAG THROUGHLY WITH A GARDEN HOSE
CHECK FOR DEBRIS AND CLEAN WITH A GARDEN HOSE/MAY HAVE TO REMOVE IMPELLER CAP (1 SCREW)
RUN THE CLEANER WITHOUT THE FILTER BAG AND CHECK THE BOTTOM LID/FILTER BAG FOR PROPER INSTALLATION
CLEAN THE FILTER BAG THROUGHLY WITH A GARDEN HOSE
CHECK FOR DEBRIS AND CLEAN WITH A GARDEN HOSE/MAY HAVE TO REMOVE IMPELLER CAP (1 SCREW)
CHECK THE BRUSHES AND RING (IF APPLICABLE) FOR WEAR. REPLACE IF NECESSARY
TURN THE CLEANER OFF AND GENTLY PULL ON THE CORD TO REMOVE IT FROM OBSTRUCTION
RUN THE CLEANER WITHOUT THE FILTER BAG AND CHECK THE BOTTOM LID/FILTER BAG FOR PROPER INSTALLATION
CHECK FOR DEBRIS AND CLEAN WITH A GARDEN HOSE/MAY HAVE TO REMOVE IMPELLER CAP (1 SCREW)
TURN THE CLEANER OFF AND GENTLY PULL ON THE CORD TO REMOVE IT FROM OBSTRUCTION
CHECK TO SEE IF THE TRACKS ARE LOOSE OR HAVE FALLEN OFF COMPLETELY
MAKE SURE THE CABLE IS BEING UNPLUGGED FROM THE POWER SUPPLY AFTER EVERY 1-2 CYCLES TO RELEASE THE
TENSION THAT BUILDS DURING A CYCLE
ONLY USE THE NECESSARY AMOUNT OF CABLE TO COVER THE POOL EFFICIENTLY
MAKE SURE THE CABLE IS STRAIGHTENED OUT BEFORE THE CYCLE IS STARTED/WALK THE CLEANER THE LENGTH OF THE
POOL TO STRAIGHTENED CORD
WHEN WRAPPING THE CABLE, MAKE LARGE LOOPS AND START AT THE CLEANER END SO THE FREE, PLUG END CAN
UNWIND ANY RESIDUAL TENSION
ROCK THE CLEANER BACK AND FORTH UNDER WATER TO RELEASE ANY TRAPPED AIR
A WEIGHT CAN BE ADDED TO THE CLEANER TO PREVENT IT FROM CLIMBING TOO HIGH AND TO ASSIST IN THE DECENT
BACK TO THE FLOOR
IF THERE IS D.E. IN THE POOL, IT COULD CLOG THE BAG. CLEAN THE BAG THOROUGHLY
SUGGESTION(S)
5
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