SYMPTOM
Cord twisting or cable coils up
Scrubber60 is moving in circles
Scrubber60 is not covering all areas of the pool
Scrubber60 does not climb walls
Cleaner is not moving
Scrubber60 will not sink
Scrubber60 is doing wheelies
Scrubber60 is climbing out of water
LED on power supply is not lighting
Cleaner is only moving a few feet
If your cleaner is still not performing properly after all of the troubleshooting has been performed please contact SmartPool, Inc., Inc. Customer Support at 1-732-730-9880.
You can also visit our website at http://www.smartpool.com/website/repairs.html for additional videos and troubleshooting.
TROUBLESHOOTING GUIDE
POSSIBLE REASON
Obstruction in pool
Too much cord is being placed in pool. Only add enough cord into pool for the cleaner to reach the bottom. Allow the cleaner to pull
Excessive coiling
Cord is attached to the power supply Make sure to disconnect the cord from the power supply after each use to alleviate any tension.
Clogged filter bag
Bottom lid is not placed in the cleaner
properly
Debris is caught in track
Power supply is wrongly positioned
Pool filter pump is on
The floor and the walls are too slick
Excessive coiling
Debris is caught in track
Debris in filter bag
The floor and the walls are too slick
Water is too cold
Brushes are worn out
Debris is in filter bag
Bottom lid is not installed properly
Debris is caught in track
Air caught in filter bag
Debris is in filter bag
Debris caught around impeller tube
Bottom lid is not installed properly
Debris is caught in track
Air trapped in filter bag
Faulty GFI Outlet
Faulty extension cord
Improper installation of the bottom lid
and/or filter bag
SOLUTION
Remove obstruction in pool.
in the extra cord when needed.
Uncoil the cord (see page 4 for Cable Maintenance).
Clean filter bag (See Cleaning the filter bag on page 3).
Remove the bottom lid and make sure that the filter bag is on properly and place back onto
cleaner. (See page 4)
Gently lift up all tracks to make free and clear of any debris.
Place power supply in a position so that the cleaner can reach all walls.
Turn off pool filter pump.
Brush down the floors and the walls.
Uncoil the cord (see page 4 for Cable Maintenance).
Gently lift up all tracks to make free and clear of any debris.
Empty and wash filter bag.
Brush down the floors and the walls.
Make sure water temperature is at least 60¡.
Replace brushes - contact your dealer.
Test cleaner without filter bag. If cleaner starts to move then clean the filter bag.
Remove bottom lid and make sure that the filter bag is on properly and place back onto
cleaner. (See page 4)
Gently lift up all tracks to make free and clear of any debris.
Remove cleaner from the pool. Wash filter bag. Place cleaner back into pool rocking the
cleaner back and forth to release the air.
Test cleaner without filter bag. If cleaner does not do wheelies then clean the filter bag.
Check impeller tube to see if there is any hair or debris and remove.
Remove bottom lid and make sure that the filter bag is on properly and place back onto
cleaner. (See page 4)
Gently lift up all tracks to make free and clear of any debris.
Test cleaner without filter bag. If cleaner does not climb out of water then clean the filter bag.
Test the power supply by using another GFI outlet.
Remove the Extension cord and plug the power supply directly into a GFI outlet.
Test cleaner without filter bag (placing the bottom lid back on). If the cleaner is traveling
more than a few feet then reinstall the bottom lid and the filter bag.
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