Heaven Fresh XJ-2100UV Mode D'emploi page 6

Warranty
The XJ-2100UV is subjected to strict testing procedures before leaving the factory. If within three
years from the date of purchase the product does not perform according to the specifications,
because of factory defects, the purchaser is entitled to free repairs or replacement of parts upon
presentation of this warranty (provided that the malfunction or damage to the device and/or parts
occurred under normal operating conditions).
What is covered: All parts defective in material and workmanship.
For how long: Three years from purchase date.
What we will do: Repair or replace any defective parts.
(Exclusions: Regular replacement part, UV lamps)
90-Day Replacement Policy
If, due to manufacturer defect, any part requires repair during the first 90 days after receiving your
ionizer, Heaven Fresh will replace it with a new machine.
What You Must Do
1. Contact Heaven Fresh customer support at 0800-952-9962 (www.heavenfresh.co.ok)
for Return Authorization Number.
2. Pack the product in its original carton, and in the same manner in which you received it, or
as identical as possible.
Include proof of purchase inside box.
3.
4. Label and ship the unit, freight pre-paid, to the address provided.
Other Conditions
The provisions of this warranty are in lieu of any other written warranty whether express or
implied, written or oral, including any warranty of merchantability or fitness for a particular
purpose. The manufacturer's maximum liability shall not exceed the actual purchase price paid by
you for the product. In no event shall the manufacturer be liable for special, incidental, consequen-
tial, or indirect damages. This warranty does not cover a defect that has resulted from improper or
unreasonable use or maintenance, faulty assembly, accident, natural catastrophes, improper pack-
ing, or unauthorized tampering, alteration, or modification as determined solely by us. This war-
ranty is void if the label bearing the serial number has been removed or defaced.
All manuals and user guides at all-guides.com
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