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Troubleshooting
Service problems can often be solved easily at home. Use this guide to help you troubleshoot.
For any other service problems, contact our Customer Care Line at 1-800-989-3535 (Mon-Fri 7 a.m. – 7 p.m. CST; Sat 8 a.m. – 4:30 p.m. CST).
WARNING
TO REDUCE THE RISK OF ELECTRIC SHOCK OR INJURY FROM MOVING PARTS — UNPLUG BEFORE CLEANING OR SERVICING.
Problem
Vacuum doesn't run.
Vacuum won't pick up or there
is low suction.
22
Possible Cause
1. Power Cord
2. On/Off Fingertip Controls
3. No voltage in the wall outlet
4. Blown fuse or tripped breaker
1. Filtration Bag
2. Power Head nozzle
3. Brushroll Belt
Possible Solution
1. Plug in power cord.
2. Push fingertip control forward to turn "ON."
3. Check fuse or breaker in the home.
4. Replace fuse or reset breaker in the home.
1. Make sure bag is installed correctly and replace once contents reach
MAXIMUM FILL LINE.
2. Check nozzle for clog and replace brushroll if worn.
3. Replace belt if broken.
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