NEVER LEAVE HEATER UNATTENDED
WHILE BURNING, CONNECTED TO A
POWER SOURCE, OR WHILE
CONNECTED TO A FUEL SOURCE
Troubleshooting Guide
Problem
Fan does not turn when electricity is
connected
Heater will not fire (ignite)
Heater stops running by itself
LIMITED WARRANTY
Pinnacle Products International, Inc. warrants this heater to
the original retail purchaser only, to be free from defects in mate-
rial and workmanship for a period of one (1) year from the date of
initial purchase. This product must be properly installed, main-
tained and operated in accordance with the instructions provided.
Pinnacle Products International, Inc. requires reasonable proof
of your date of purchase from an authorized retailer or distributor.
Therefore, you should keep your sales slip, invoice, or cancelled
check from the original purchase. This Limited Warranty shall be
limited to the repair or replacement of parts, which prove defec-
tive under normal use and service within the warranty period, and
which Pinnacle Products International, Inc. shall determine at
its reasonable discretion.
This warranty does not apply to products purchased for rental
use.
This Limited Warranty does not cover any failures or operating
difficulties due to normal wear and tear, accident, abuse, misuse,
alteration, misapplication, improper installation or improper main-
tenance and service by you or any third party. Failure to perform
normal and routine maintenance on the heater, shipping damage,
damage related to insects, birds, or animals of any kind, and
damage due to weather conditions are also not covered. In addi-
tion, the Limited Warranty does not cover damage to the finish,
such as scratches, dents, discoloration, rust or other weather
damage, after purchase.
All transportation costs for the return of the damaged product or
parts will be the responsibility of the purchaser. Upon receipt of
damaged item, Pinnacle Products International, Inc. will exam-
ine the item and determine if defective. Pinnacle Products
International, Inc. will repair or replace and return the item,
freight pre-paid. If Pinnacle Products International, Inc. finds
the item to be in normal operating condition, or not defective, the
item will be returned freight collect.This Limited Warranty is in
Possible Cause
1. No electric power to heater
2. Blades of fan in contact with heater
housing
3. Fan blades bent
4. Fan motor defective
1. No spark at module
2. Incorrect spark gap
3. Corroded electrode
1. Temperature inside heater is too high,
causing thermal switch to shut down
operation
2. Damaged control valve
3. Dust or debris accumulated in heater
1. Check current at outlet. If voltage is correct,
inspect extension and power cords for cuts, frays
or breaks
2. Check housing for damage. Be sure there ar no
dents in the housing obstructing the fan
3. Straighten all fan blades
4. Replace Motor Assembly
1. Inspect module wire. Re-attach, or tighten if loose.
Inspect Spark module, and replace if necessary.
Inspect all other electrical components
2. Set plug gap to 0.16" (4mm)
3. Replace spark plug (Multi-Bracket Assembly)
1. If heater input or output is restricted, the inside
temperature can become too hot. Keep the areas
in front and behind heater clear of obstructions
2. Replace control valve (Valve Assembly)
3. Clean inside of heater
lieu of all other express warranties. Pinnacle Products
International, Inc. disclaims all warranties for products that are
purchased from sellers other than authorized retailers or distribu-
tors.
AFTER THE PERIOD OF THE ONE (1) YEAR EXPRESS WAR-
RANTY EXPIRES, Pinnacle Products International, Inc. DIS-
CLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING
WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MER-
CHANTABILITY AND FITNESS FOR A PARTICULAR APPLICA-
TION. FURTHER, Pinnacle Products International, Inc. SHALL
HAVE NO LIABILITY WHATSOEVER TO PURCHASER OR ANY
THIRD PARTY FOR ANY SPECIAL, INDIRECT, PUNITIVE, INCI-
DENTAL, OR CONSEQUENTIAL DAMAGES. Pinnacle
Products International, Inc. assumes no responsibility for any
defects caused by third parties. This Limited Warranty gives the
purchaser specific legal rights; a purchaser may have other rights
depending upon where he or she lives. Some states do not allow
the exclusion or limitation of special, incidental or consequential
damages, or limitations on how long a warranty lasts, so the
above exclusion and limitations may not apply to you.
Pinnacle Products International, Inc. does not authorize any
person or company to assume for it any other obligation or liabili-
ty in connection with the sale, installation, use, removal, return,
or replacement of its equipment, and no such representations are
binding on Pinnacle Products International, Inc.
Always be sure to specify model number and serial number when
making any claim with Pinnacle Products International, Inc.
For your convenience use the space provided below to list this
information:
Model #: ____________________
Serial #: _________________________
Date of Purchase: _________________
Propane
Forced Air Heaters
Solution