Davey Warranty - Davey SILENSOR SLS100 Instructions D'installation Et D'utilisation

Davey Warranty

Davey Water Products Pty Ltd (Davey) warrants all products
sold will be (under normal use and service) free of defects in
material and workmanship for a minimum period of one (1)
year from the date of original purchase by the customer as
marked on the invoice, for specific warranty periods for all
Davey products visit daveywater.com.
This warranty does not cover normal wear and tear or apply
to a product that has:
• been subject to misuse, neglect, negligence, damage or
accident
• been used, operated or maintained other than in
accordance with Davey's instructions
• not been installed in accordance with the Installation
Instructions or by suitably qualified personnel
• been modified or altered from original specifications or
in any way not approved by Davey
• had repairs attempted or made by other than Davey or
its authorised dealers
• been subject to abnormal conditions such as incorrect
voltage supply, lightning or high voltage spikes, or
damages from electrolytic action, cavitation, sand,
corrosive, saline or abrasive liquids,
The Davey warranty does not cover replacement of
any product consumables or defects in products and
components that have been supplied to Davey by third
parties (however Davey will provide reasonable assistance to
obtain the benefit of any third-party warranty).
To make a warranty claim:
• If the product is suspected of being defective, stop
using it and contact the original place of purchase.
Alternatively, phone Davey Customer Service or send a
letter to Davey as per the contact details below
• Provide evidence or proof of date of original purchase
• If requested, return the product and/or provide further
information with respect to the claim. Returning the
product to the place of purchase is at your cost and is
your responsibility.
• The warranty claim will be assessed by Davey on the
basis of their product knowledge and reasonable
judgement and will be accepted if:
- a relevant defect is found
- the warranty claim is made during the relevant
warranty period; and
- none of the excluded conditions listed above apply
Davey Water Products Pty Ltd
Member of the GUD Group
ABN 18 066 327 517
daveywater.com
AUSTRALIA
Head Offi ce
6 Lakeview Drive,
Scoresby, Australia 3179
Ph: 1300 232 839
Fax: 1300 369 119
Email: sales@davey.com.au
® Davey is a trademark of Davey Water Products Pty Ltd. © Davey Water Products Pty Ltd 2022.
* A Quick Reference Guide is included with the product when purchased new, for detailed instructions please visit daveywater.com,
scan the QR code on the Quick Reference Guide / Davey product label (if applicable) or contact your local Davey Office.
• The customer will be notified of the warranty decision
in writing and if found to be invalid the customer must
organise collection of the product at their expense or
authorise its disposal.
If the claim is found to be valid Davey will, at its option, repair
or replace the product free of charge.
The Davey warranty is in addition to rights provided by
local consumer law. You are entitled to a replacement or
refund for a major failure and compensation for any other
reasonably foreseeable loss or damage. You are also entitled
to have the goods repaired or replaced if the goods fail to be
of acceptable quality and the failure does not amount to a
major failure.
For any internet connected products the consumer is
responsible for ensuring a stable internet connection. In
the event of a network failure the consumer will need to
address the concern with the service provider. Use of an App
is not a substitute for the User's own vigilance in ensuring
the product is working to expectation. Use of a Smart
Product App is at the User's own risk. To the fullest extent
permitted by law Davey disclaims any warranties regarding
the accuracy, completeness or reliability of App data. Davey
is not responsible for any direct or indirect loss, damage
or costs to the User arising from its reliance on internet
connectivity. The User indemnifies Davey against any claims
or legal actions from them or others relying on internet
connectivity or App data may bring in this regard.
Products presented for repair may be replaced by
refurbished products of the same type rather than being
repaired. Refurbished parts may be used to repair the
products. The repair of your products may result in the loss
of any user-generated data. Please ensure that you have
made a copy of any data saved on your products.
To the fullest extent permitted by law or statute, Davey shall
not be liable for any loss of profits or any consequential,
indirect or special loss, damage or injury of any kind
whatsoever arising directly or indirectly from Davey
products. This limitation does not apply to any liability of
Davey for failure to comply with a consumer guarantee
applicable to your Davey product under local laws and does
not affect any rights or remedies that may be available to
you under local laws.
For a complete list of Davey Dealers visit our website
(daveywater.com) or call:
NEW ZEALAND
7 Rockridge Avenue,
Penrose, Auckland 1061
Ph: 0800 654 333
Fax: 0800 654 334
Email: sales@dwp.co.nz
EUROPE
7 rue Eugène Hénaff 69200
Vénissieux, France
Ph: +33 (0) 4 72 13 95 07
Fax: +33 (0) 4 72 33 64 57
Email: info@daveyeurope.eu
12
NORTH AMERICA
Ph: 1-888-755-8654
Email: info@daveyusa.com
MIDDLE EAST
Ph: +971 50 6368764
Fax: +971 6 5730472
Email: info@daveyuae.com
P/N 401459-8