VI. TROUBLESHOOTING AND SOLUTIONS
Breakdowns
The compressor
operates abnormally
with a humming noise.
ADD WATER indicator
lights up
The indicator lights in the
display are not on
The ice cubes made are
too big and pieces stick
together.
Ice is made, but does not
push the ice basket
This function turns on
The appliance works, but
the water is hotter than at
the start
Ice is produced, but it does
not fall from the
evaporator.
The ice making process is
correct, but no ice is
produced.
For any other problem with your appliance: contact the After-Sales Service.
Possible causes
Voltage is lower than
recommended value
The compressor was
damaged during transport
The amount of water is not
sufficient
The pump is blocked
The pump is broken
Blown fuse / No power
supply
The wrong size of the ice
cubes selected
Ice from the previous
batch remains in the ice
bin
The evaporator is too low
The ice scoop is broken
The water tray is blocked
by an ice cube.
The engine no longer
works
The viewing window is
open while the light is
strong
The magnetic valve is
broken.
The magnetic valve is
broken.
The magnetic valve is
broken.
The circuit board is broken
There is no refrigerant in
the compressor.
EN-19
Suggested solutions
Turn off the ice maker and do not turn it on
again until the voltage is normal.
Immediately stop the ice maker and leave it
on a flat surface for 24 hours, then restart it.
Fill with water to the MAX line, then press
the start button to restart.
Clean the water pump after removing it.
Replace the pump
Replace the fuse / Switch on the device
Select a small size if the temperature is cool
Immediately stop the appliance, restart it
until the ice in the ice bin has melted.
Slightly raise the evaporator.
Replace the ice scoop.
Clear the ice with the ice scoop, then
restart the machine.
In standby mode, push the water
container back until it clicks, then pull
it forward until it clicks; do this 5 times.
Then restart the device.
Please always keep the viewing window
closed when making ice.
Switch on the appliance for 1 minute,
switch it off and unplug it. Every 3
minutes, repeat the operation, then 5
times later, restart the machine.
Call after-sales service.
Call after-sales service.
Call after-sales service.