Real Flame Ojai Fire Column Manuel D'utilisation page 19

Problem: Sudden drop in gas flow, or a reduced flame height
Possible Cause 1: Out of gas.
-Replace with full LP tank.
Possible Cause 2: Excess flow safety device may have been activated.
- Turn control knob to OFF, wait 30 seconds and light outdoor fireplace. If
flames are still too low, reset the excessive flow safety device by turning off
the control knob and disconnecting the 20 lb LP tank. Turn burner
control knob to HIGH. Wait 1 minute. Turn burner control knob off.
Reconnect the tank and perform a leak check at tank connection. Wait 30 seconds
and light the fire column.
Problem: Irregular flame pattern, flame does not run the full length of the burner
Possible Cause: Burner ports are clogged or blocked.
-Clean burner ports. Do this by inserting a
paperclip into each of the burner ports to
ensure they are not clogged. WARNING: Make
sure burner is not on and the gas supply has
been properly disconnected. Allow 15 minutes
for unit to cool before touching it.
Problem: Flame blow out
Possible Cause 1: High or gusting winds.
-Increase flame to HIGH setting.
Possible Cause 2: Low on LP gas.
-Replace LP gas tank.
Possible Cause 3: Excess flow valve tripped.
-Refer to "Problem: Sudden drop in gas flow"
Problem: Flame seems to lose heat when burning in cold weather -
temperature below 50°F
Possible Cause 1: Ice has built up on the outside of the LP gas tank because the
-Turn the control knob to OFF. Replace with a spare LP gas tank and resume
burning. Store the spare LP gas tank in a well ventilated area, away from children.
If these troubleshooting steps are unable to resolve the problem,
Troubleshooting
vaporization process is too low.
please call Real Flame at: 1-800-654-1704
Burner
Ports
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