Beurer BY 15 Mode D'emploi page 19

The buyer will then receive further information about the processing of the warranty claim, e.g. where
they can send the product and what documentation is required.
A warranty claim shall only be considered if the buyer can provide Beurer, or an authorised Beurer part-
ner, with
– a copy of the invoice/purchase receipt, and
– the original product.
The following are explicitly excluded from this warranty:
– deterioration due to normal use or consumption of the product;
– accessories supplied with this product which are worn out or used up through proper use (e.g. batteries,
rechargeable batteries, cuffs, seals, electrodes, light sources, attachments and nebuliser accessories);
– products that are used, cleaned, stored or maintained improperly and/or contrary to the provisions of
the instructions for use, as well as products that have been opened, repaired or modified by the buyer
or by a service centre not authorised by Beurer;
– damage that arises during transport between manufacturer and customer, or between service centre
and customer;
– products purchased as seconds or as used goods;
– consequential damage arising from a fault in this product (however, in this case, claims may exist aris-
ing from product liability or other compulsory statutory liability provisions).
Repairs or an exchange in full do not extend the warranty period under any circumstances.
For users/patients in the European Union and identical regulation systems (EU Medical Device Regulation
(MDR) 2017/745), the following applies: If during or through use of the product a major incident occurs,
notify the manufacturer and/or their representative of this as well as the respective national authority of
the member state in which the user/patient is located.
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