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Troubleshooting Tips
Power LED is off.
Power LED is
amber.
Pick A Plug LED
is off.
Pick A Plug LED is
amber or red.
Make sure that power is supplied to the electrical
outlet, and that the Powerline devices are not plugged
into an extension cord, power strip, or surge protector.
Power saving mode occurs when the Ethernet LED is
off. This can occur in the following circumstances:
•
The Ethernet cable is unplugged.
•
The device that is connected through the Ethernet
cable is turned off.
•
The adapter is idle for 10 minutes.
It returns to normal mode within two seconds after
the Ethernet link is established.
•
If you already set network security, make sure
that all Powerline devices are using the same
encryption key; for information see the online user
manual.
•
Press the Factory Reset button on each device for
one second to return the Powerline adapter to its
factory default settings.
Something is interfering with communication between
adapters. To resolve this, do the following:
•
Move the adapter to another outlet.
•
Unplug devices that might be causing interference
such as surge suppressors and items with motors.
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