Apex 9S-006500 Instructions D'utilisation page 12

XT Heated Humidifier/ English
6. Troubleshooting
The table below lists troubleshooting solutions for the problems that may happen. If problems
persists, contact your equipment provider service agent immediately.
Problem
Heater on indicator not
light at all
Abnormal indicator lights 1. The fuse blows off
There is no air flow
through the mask
Condensation in mask or
flexible tubing.
Water Leakage
Possible Causes
1. Heater plate over heated
2. PCB indicator worn out
1. CPAP device is not turned on or
working correctly.
2. Flexible tubing is not connected
correctly.
3. Flexible tubing is obstructed.
1. The heater plate setting is too
high.
2. The ambient room temperature
is too cold, causing the warm
humidified air in the mask to
condense into droplets.
1. Assembly of water chamber is
incorrect.
2. Water chamber or removable
base plate worn out.
Solutions
1. Contact your local agent or EU
representative for service.
1. Contact your local agent or EU
representative for service.
2. Refer to your CPAP user manual.
3. Reconnect the flexible tubing.
4. Remove obstruction from the
flexible tubing.
1. Adjust the control knob to lower
the temperature setting.
2. Remove any air conditioner which
may be in the vicinity of
heated humidifier. Or keep room
temperature close to 25℃。
1. Remove the water chamber from
the heater and discard all water.
Remove base plate from the
Water Chamber. Make sure the
removable base plate is secured
into the base of the water
chamber. Fill chamber with water
until it reaches the fill line and
recheck for leakage.
2. Replace the water chamber.
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