iQ 16 Sync Charge Box
Troubleshooting
1. If no lights are illuminated with the iQ 16 Sync Charge Box is switched ON, check that the power cable is fully inserted into
the iQ 16 Sync Charge Box socket and the other end is fully inserted into the mains power socket and the mains power
switch is ON.
2. To check the iQ 16 Sync Charge Box is operating correctly, switch the iQ 16 Sync Charge Box OFF. Remove all connected
USB cables and switch back ON again. Both the Charge light and the Sync light should initially illuminate but the Sync light
will extinguish after a short delay. This is normal operation.
3. If the iQ 16 Sync Charge Box is operating normally but the devices cannot be charged, check the USB cables connecting to
the devices are of the correct type and quality and not damaged.
4. If the iQ 16 Sync Charge Box is operating normally but the devices cannot be synchronized, check the USB cables
connecting to the devices are of the correct type and quality and not damaged.
5. Any other issues relating to synchronization problems should be referred to your IT department or provider of
synchronization software.
Warranty
PC Locs/LocknCharge warrants the product to be free of defects in design, materials, assembly and craftsmanship for a period of
twelve months from the date of purchase to the original retail purchaser. Evidence of original purchase will be required to obtain
warranty service.
In the event that a defect, malfunction or failure occurs or is discovered during the warranty period, PC Locs/LocknCharge will
repair or replace, at its option, the products which in the reasonable judgment of PC Locs/LocknCharge are deemed defective. All
transportation costs shall be borne by the owner and the risk of loss shall be upon the party initiating the transportation.
The warranty does not apply to any product that has been subject to misuse, tampering, neglect, or accident or as a result of
unauthorized alterations or repairs to the product. The warranty is in lieu of all warranties expressed or implied, including the
implied warranties of merchantability and fitness for a particular purpose which are expressly excluded or disclaimed. In no event
will PC Locs/LocknCharge, their directors, officers, employees, or agents be liable for any harm, consequential, incidental, third
party, special or indirect damages whatsoever arising out of the use or inability to use the products even if PC Locs / LocknCharge
has been advised of the possibility of such damages. PC Locs / LocknCharge obligation is strictly and exclusively limited to the
replacement or repair of any defective products. Some states do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitation or exclusion may not apply to you.
TM
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