for the access point on the Status page displayed when you performed the
initial setup of the access point (see step 6 on page 5).
3. Ensure that the wireless security settings for the wireless adapter match those
that you set on the access point. You can find the wireless security settings
for the access point on the Status page. For instruction in changing your
adapter's wireless security settings, see your wireless adapter's documenta-
tion.
Tr oubleshooting
General
This basic procedure addresses a number of symptoms that you might experi-
ence with your access point:
1. Verify that the power cord and the Ethernet cable are connected securely. See
the Installation illustrations on page 2.
2. Ensure that the power outlet to which the access point is connected is a live
outlet.
3. Make sure that you are receiving power and that all 4 LEDs are lit.
4. For connectivity issues, try rebooting the access point by disconnecting and
then reconnecting its power supply.
5. For wireless connections:
" Low link quality or range can be caused by environmental interference,
such as lead-based paint and concrete walls, or some electronic items,
such as 2.4GHz phones. Try moving the antennas of the access point or
repositioning the wireless client to improve the link quality.
" Verify that the following settings on the connected device match those of
the access point.
o
Mode (must be Infrastructure mode)
o
Network name or SSID
o
Security type and key, psk, or passphrase.
Refer to your wireless adapter's documentation to determine how to
change these settings.
Specific Problems
If following the basic procedure above does not help solve your problem, find
the procedure below whose description best matches the symptom that you are
observing.
English
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