SYMPTOM
1. Pilot flame too large or too small.
Burner Won't
Light
2. Defective combination control valve.
1. Dirt in pilot orifice.
Pilot
Outage
2. Pilot lighter door open.
3. Defective automatic pilot section in
combination control valve.
4. Defective pilot generator.
5. Vent safety shut off system.
1. Pilot flame too large or too small.
Pilot Will
Not Stay Lit
When Control
2. Defective pilot generator.
Knob is
3. Defective gas valve.
Released
4. Loose connections at spill switch or
ECO on gas valve.
All installations in the State of Massachusetts must use
the following requirements when installing, maintaining or
operating direct-vent propane or natural gas-fired space
heaters.
For direct-vent appliances, mechanical-vent heating
appliances or domestic hot water equipment, where the
bottom of the vent terminal and the air intake is installed
below four feet above grade the following requirements must
be satisfied:
1. If there is not one already present, on each floor level
where there are bedroom(s), a carbon monoxide
detector and alarm shall be placed in the living area
outside the bedroom(s). The carbon monoxide detector
shall comply with NFPA 720 (2005 Edition).
2. A carbon monoxide detector shall be located in the
room that houses the appliance or equipment
and shall:
a. Be powered by the same electrical circuit as the
appliance or equipment such that only one service
switch services both the appliance and the carbon
monoxide detector.
TROUBLESHOOTING CHART - AUTOMATIC PILOT & VALVE
POSSIBLE CAUSES
INSTALLATIONS IN THE STATE OF MASSACHUSETTS
CORRECTIVE ACTION
1. Re-adjust pilot flame using adjustment on combination control valves (See
Fig. H-1 & H-2 on page 9).
2. Replace valve.
1. Clean pilot orifice with air or solvent, do not ream.
2. Close pilot lighter door.
3. Replace combination control valve.
4. Replace pilot generator.
5. See the "Venting" section (Pages 3-5).
1. Re-adjust pilot flame using adjustment on combination control valves (See
Fig. H-1 & H-2 on page 9).
2. Replace pilot generator.
3. Replace gas valve.
4. Tighten connections.
b. Have battery back-up power;
c. Meet ANSI/UL 2034 Standards and comply with NFPA
720 (2005 Edition); and
d. Have been approved and listed by a Nationally
Recognized Testing Laboratory as recognized under
527 CMR.
A CARBON MONOXIDE DETECTOR SHALL:
a. Be located in the room that houses the appliance
or equipment;
b. Be either hard-wired or battery powered or both; and
c. Shall comply with NFPA 720 (2005 Edition).
3. A product-approved vent terminal must be used, and if
applicable, a product-approved air intake must be
used. Installation shall be in strict compliance with the
manufacturer's instructions. A copy of the installation
instructions shall remain with the appliance or
equipment at the completion of the installation.
4. A metal or plastic identification plate shall be mounted
at the exterior of the building, four feet directly above
the location of vent terminal. The plate shall be of
sufficient size to be easily read from a distance of eight
feet away, and read "Gas Vent Directly Below".
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