Canarm TRI-LITE HVLS Serie Mode D'installation page 13

TRI-LITE HVLS SERIES FANS
LIMITATION OF WARRANTY AND LIABILITY
Canarm Ltd. reserves the right to make the final determination, based on its own evaluation of the components as to whether:
• The problem in question is the result of a defect in design, workmanship or materials and not the result of error, misuse or abuse
on the part of the customer as stated above.
• Whether the problem or defect is material and requires action under this warranty.
• Whether the remedy of repair or replacement is appropriate.
Canarm Ltd. will not be responsible for remedial work necessary to correct installation procedures that do not conform to those
established by the instructions, codes and standards, regardless of when the installation occurred.
With regard to electrical and electronic components provided by Canarm Ltd. that comprise part of the products, including motors,
motor drives and variable frequency drives, Canarm Ltd. relies on the determination by the original manufacturer as to whether the
failure of such component was the result a defect. If the manufacturer of such component determines that there was no defect and
therefore refuses to cover it under warranty, Canarm Ltd. likewise will not warranty such item unless Canarm Ltd. determines that
the failure of such electrical or electronic component was the result of a defect of design, workmanship or material within some other
part of the products.
Warranty Duration
With respect to replacement or repair rendered, Canarm Ltd. warrants that the parts replaced or repaired will operate properly and be
free from defects in materials and workmanship for a period of 90 days from the shipment date of the replacement products to the
customer or for the remainder of the original warranty period, whichever is longer.
Warranty Claim Instructions
1. Contact your original dealer / salesman of the purchase when you first notice problem with the product.
2. It will be the responsibility of the dealer or salesman to assist the customer in determining what product is causing the problem.
3. If they cannot diagnose the problem, they are to contact Canarm Ltd. with all the necessary information.
4. The appropriate department will then be in contact with the customer to determine the cause of the problem.
5. Once diagnosed, submit a Purchase Order for a replacement unit complete with price.
6. A replacement unit will be shipped out upon receipt of the PO. This PO allows for an order to be established in the
Canarm Ltd. System.
7. Once the units have been changed over, submit all reasonable costs to Canarm Ltd. for payment.
8. No credits or cheques will be issued until all original products are received back at Canarm Ltd. or unless Canarm Ltd. directs
otherwise.
INSTALLATION OR PRODUCT PROBLEMS?
Do not return to store of purchase.
Contact Canarm Service at 1-800-265-1833 (CANADA), 1-800-267-4427 (U.S.A.), 1-800-567-2513 (EN FRANCAIS)
Monday to Friday 8:00 - 5:00pm e.s.t. or visit www.canarm.com
Canarm Ltd. - Corporate Head Office
TRI-LITE HVLS-M (04_29_15)
2157 Parkedale Avenue, PO Box 367
Tel: (613) 342-5424; Fax: (613) 342-8437
hvacsales@canarm.ca
www.canarm.com
Brockville, Ontario Canada K6V 5V6
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